Arlette Vanessa Marasigan

* Managed a pool of ID Administrators across NHG and NUHS hospital clusters.

* Performed counter checks of admin reports, daily SLA, timesheets, roster schedules, leave schedules.

* Administered application level ID's in Active Directory, SAP Nauticus, Lotus Notes and other clinical applications.

* Orient and train new ID Administrators on SOP's and processes.

* Manage day to day flow of ground operation.

* Manage the reception and lobby premises.

* In charge of monitoring team meeting and conference schedules.

* Handled all media, publications and phone inquiries.

* Served as point of contact for all external parties to gain access in the office floor area.

* In charge of distributing incoming mails and updating the business continuity guidelines across three floors.

* Process and update all payment invoices and petty cash.