ARJUNAM MURALLI
Singapore
Summary
Versatile team member adept at handling tasks smoothly and efficiently in fast-paced and dynamic environments. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
11
11
years of professional experience
Work History
Customer Service Officer/Runner
P-Serv Ptd Ltd (Ishop)
01.2024 - Current
- Check all the items in the customer's order that delivered from Merchants. The item's description, quality & quantity should in order & as per the delivery order upon receiving in system.
- Pick up each order and move to physically rack, if the order has been fulfilled & ready to be collected on the customer's departure & arrival date
- Arrange the orders from the complete racks accordingly for present day & next day
- Printout orders collection report accordingly & handover to officer on the next day
- Check arrival flight and transfer to customer's order to other terminal and ensure all orders are place for collections
- Chase the merchants via respective Merchant Whatsapp group if order are not yet received a day collection
- assist other terminal with basic support tasks as needed
Aviation Screening Officer
Certis Cisco Aviation
05.2022 - 04.2023
- Providing information to passengers about flight times, gate changes, delays, and other pertinent information.
- Assist/Answer passengers' queries.
- Handling customer complaints, helping resolve disputes, and referring problem cases to supervisors for further attention.
- Conduct security screening using hand-held metal detectors.
- Conduct security screening using walk-through metal detection equipment.
- Operate body scanner.
- Identify and handle weapons, explosives and prohibited items.
- Manual bag and Pat-down searcher.
- Conduct frisk search of person.
Swimming pool maintenance
National Service
03.2014 - 03.2016
- Admin support.
- Tech supply assistant.
- Supply Assistant.
Education
Higher Nitec - FACILITY MANAGEMENT
ITE College East
Nitec - FACILITY TECHNOLOGY
ITE College East
Skills
- Observant
- Responsible
- Customer Service Management
- Multitasking and Prioritization
- Detail-Oriented
- Reliable and Responsible
- Time Management
- Self-Motivated
- Flexible and Adaptable
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
LANGUAGES
English
Tamil
Timeline
Customer Service Officer/Runner
P-Serv Ptd Ltd (Ishop)
01.2024 - Current
Aviation Screening Officer
Certis Cisco Aviation
05.2022 - 04.2023
Swimming pool maintenance
National Service
03.2014 - 03.2016
Nitec - FACILITY TECHNOLOGY
ITE College East
Higher Nitec - FACILITY MANAGEMENT
ITE College East
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