Arifin Omar
Business Development Manager
Summary
Skilled Business Development leader offering 8 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
2026
2026
years of professional experience
Work History
Business Development Manager
Lightnet Singapore Pte Ltd
06.2023 - Current
- Managed key accounts worth $30 million monthly
- Build pipeline of prospects and convert to revenue generating customers
- Originated, negotiated and led project to launch Lightnet virtual account solution, generating 6 figure volume monthly
- Led and managed team of 3 client onboarding specialists, focusing on smooth and efficient onboarding process
- Managed crypto offramp clients to payout fiat
- FX rate quote and FX booking with Treasury for clients
- Led efforts to setup bank account with top US bank and built remittance product
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Business Development Specialist
Western Union Global Network Pte Ltd
2 2021 - 06.2023
- Managed Western Union sub-agent portfolio annual worth $35 million
- Supported agents to attract and retain customers
- Handled relocation of WU retail location
- Worked to reduce costs by 70% and shifted 78% volume through targeted marketing campaigns within first 3 months of relocation of 1 location
- Initiated and drove partnerships with dormitories for WU digital platform customer acquisition
- 8.1% YoY increase in selected corridor unique customers
- Work closely with WU digital Product, Pricing and Operations team to ensure on-ground feedback is worked on.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
Trader
Qrinon Pte Ltd (FKA Lintang Qartiqa Pte Ltd)
01.2021 - 12.2021
- Source for coffee bean supplier and roaster in Indonesia, Malaysia
- Source for buyers in Singapore
- Supplied custom blend to local cafe - Rebel Gurl
- Negotiation for green bean sales
Business Development Executive
Deskera Singapore Pte Ltd
11.2019 - 01.2021
- Drove strategic partnerships with local and regional banks, telcos and fintechs for Deskera’s largest partners
- Generated revenue worth projected 480k p.a through a telecom partnership
- Entrusted with government, associations and corporate relationships to drive product adoption, community engagement and the digitalisation of small businesses
- Onboarding and renewing Deskera’s Digital Resilience Bonus and Productivity Solutions Grant
- Engaged influencers to create organic online content that increased backlinks and improved domain authority by ~19% in 3 months
- Discovered by my manager as having a talent for interpreting legal contracts that saved him several hours at key decision points.
Merchant Acquisition Executive
Deskera Singapore Pte Ltd
06.2019 - 11.2019
- Increased merchant acquisition rate by 29% over 6 months
- Owned the full sales cycle from lead generation to closing for B2B eCommerce merchant acquisition for a Deskera innovation project
- Solved an onboarding problem which eased the merchant document retrieval process resulting in a 43% time saving
- Entrusted to represent Deskera at SMEICC 2019, Accounting & Finance Show Asia 2019, and Cloud Expo 2019.
Business Development, Acquisition
Honestbee Pte Ltd (online food and grocery delivery service)
10.2018 - 05.2019
- Acquired and converted F&B merchants to honestbee exceeding monthly target by 20% for 3 consecutive months
- Increased adoption of new food delivery product by 31% in a team of 5
- Onboarded and mentored new team mates to consistently reach KPIs.
Education
Bachelor of Science in Economics and Finance (Honours) -
University of London – Singapore Institute of Management
Skills
Business Development
Relationship Development
Relationship Building
Decision-Making
Team Leadership
Customer Service
Websites
Work Authorisation
Singapore Citizen
Timeline
Business Development Manager
Lightnet Singapore Pte Ltd
06.2023 - Current
Trader
Qrinon Pte Ltd (FKA Lintang Qartiqa Pte Ltd)
01.2021 - 12.2021
Business Development Executive
Deskera Singapore Pte Ltd
11.2019 - 01.2021
Merchant Acquisition Executive
Deskera Singapore Pte Ltd
06.2019 - 11.2019
Business Development, Acquisition
Honestbee Pte Ltd (online food and grocery delivery service)
10.2018 - 05.2019
Business Development Specialist
Western Union Global Network Pte Ltd
2 2021 - 06.2023
Bachelor of Science in Economics and Finance (Honours) -
University of London – Singapore Institute of Management
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