Driving compliance excellence through strategic counsel, training optimization, and regulatory responsiveness. Empowering stakeholders and mitigating risks for sustainable growth
▪ Responded to 30 audit requests related to mandatory training, maintaining robust audit trails aligned with MAS and FATF standards, demonstrating relevance to DFSA expectations
▪ Secured budget of $20,000 for Compliance staff to attend the Singapore Fintech Festival 2024 and ABS Financial Crime Seminar 2024
▪ Initiated and executed a targeted communication strategy to the APAC Compliance Executive Committee, supporting ESG and AML training targets aligned with risk-based supervision frameworks
▪ Developed and maintained project timelines for compliance initiatives, ensuring on time delivery of all milestones and deliverables
▪ Offered strategic counsel to the Brand & Communications department on the necessity to obtain Compliance approval for launching external advertising campaigns, mitigating reputational and legal risks including greenwashing
▪ Partnered with APAC HR Learning & Development and Group Compliance Learning & Change teams to enhance the overall governance and strategy for training the BNP Paribas Compliance personnel in the APAC region
▪ Provided pivotal management support to the Compliance COO APAC in executing and rolling out Compliance Initiatives
Empowered senior leadership with insights to address control deficiencies, prioritize sustainability, and navigate regulatory changes across APAC
▪ Orchestrated critical metrics within the APAC Supervisory College presentation deck, equipping the Head of Compliance & Operational Risk Control and Global Wealth Management APAC to engage UBS regulators effectively. My collaboration efforts ensured UBS's alignment with the latest ESG regulations set by MAS, averting potential penalties
▪ Drove insights by identifying the core drivers impacting the APAC remediation score and control gaps for the President APAC Chief of Staff team. Regular analysis and interpretation of operational risk data enabled us to curtail the incidence of Operational Risk Issues afflicting UBS across the APAC landscape
▪ Expertly resolved a complex legacy shared drive challenge, skillfully navigating the issue where IT faced difficulty migrating data from a decommissioned domain. My intervention relieved BAU operations for multiple teams, ensuring seamless workflow
▪ Demonstrated agility by consolidating, meticulously reviewing, and providing impactful follow-ups for 7 quarterly APAC Significant Branch reports. These reports, presented to UBS AG's Executive Board and Board of Directors, spotlighted material non-financial risks, regulatory shifts, and emerging sustainability concerns. My insights empowered senior management to make informed decisions addressing control deficiencies and prioritizing sustainability matters that warrant regulatory attention
Arifah Haque
Enhanced WM compliance training and served as a key liaison, streamlining complex T&Cs review for HK & SG
▪ Responded to 30+ audit requests related to mandatory compliance training, maintaining a 100% response rate and zero audit findings
▪ Liaised with 10+ cross-functional teams to address service-level issues, improving issue resolution time by 25%
▪ Secured a SGD 20,000 budget for compliance staff development, contributing to a 15% increase in training completion rates
▪ Delivered ESG-aligned communication strategy reaching 200+ stakeholders, enhancing compliance awareness and brand trust
▪ Completed AML/KYC reviews for 200+ client files, supporting timely onboarding and periodic reviews
▪ Flagged and resolved documentation gaps in 50+ cases, reducing onboarding delays by 30%.
Secured R&D incentives for 8 leading technology companies through strategic negotiation, deep business understanding, and efficient project analysis
▪ Secured R&D incentives for 8 leading technology companies through strategic negotiation, deep business understanding, and efficient project analysis
▪ Provided expert counsel for accessing government R&D incentives for 8 leading technology companies. My deep business acumen ensured clear understanding of their development goals and driving factors
▪ Crafted high-impact pitch decks that effectively communicated essential aspects during tax authority negotiations
▪ Built strong relationships with clients' technical teams (scientists, engineers, programmers) across a diverse range of industries. This facilitated a comprehensive grasp of their R&D activities and industry specifics
▪ Lead the analysis of complex project data to assess eligibility for R&D incentives, resulting in approvals for 8 clients
Spearheaded client-centric initiatives, leveraging market research to increase Merrill's Virtual Data Room utilization, and boosted regional brand visibility within the APAC region
▪ Led cross-regional marketing strategy by collaborating with Merrill's marketing teams across Hong Kong, Sydney, and the US to develop a cohesive brand story and value proposition for consistent multi-channel marketing
▪ Enhanced client experience through conducting in-depth market research, gathering feedback from 250+ existing clients (investment bankers, lawyers, consultants) to inform feature development for Merrill's Virtual Data Room, resulting in a more user-centric product
▪ Delivered impactful client events by orchestrating the execution of Merrill's annual client appreciation event, hosting 350 guests during the 2018 Singapore Formula One Grand Prix Night Race. This event demonstrably increased utilization of Merrill's Virtual Data Room and boosted brand visibility within the region
Ensured Adherence to Ministry of Law Criteria for Singapore Bar Admissions
▪ Conducted meticulous reviews of affidavits submitted by 3,500+ law school graduates (local and foreign institutions) seeking admission to the Singapore Bar
▪ Verified adherence to the Ministry of Law's stringent criteria for legal education and ethical standards, ensuring only qualified individuals entered the profession
▪ Maintained a highly organized system for processing and tracking applications, contributing to efficient workflow within the legal team
▪ Led a global collaboration effort between INSEAD and the UBS Philanthropy team to produce a pioneering publication, "Good for Business, Business for Good," aimed at guiding family businesses towards greater impact and sustainability
▪ Delivered a compelling presentation to UBS senior leadership on leveraging Emerging Technologies for sustainability, showcasing innovative thinking and strategic vision
▪ Crafted impactful content for the UBS Philanthropy Services Steering Committee, fortifying the organization's ESG brand and market positioning
▪ Recipient of the prestigious top prize in the UBS Mobile Learning Digital Dexterity Challenge 2021, demonstrating adaptability and proficiency in utilizing digital tools
▪ Sustainability Essentials for Business, University of Cambridge Institute for Sustainability Leadership (2023)
▪ Generative AI for Finance Professionals, Institute of Banking & Finance (IBF) Singapore (2024)
Attended masterclasses:
– IBF CACS Connect with Credit Suisse – Investing in Our People: Sustainability & Learning Engagement (2023)
– Institute of Singapore Chartered Accountants (ISCA) – Sustainable Finance and Its Impact on Businesses (2023)