ARIES MIA LAWRENCE [MIKA]
Summary
Dynamic and adaptable professional with a history of enhancing customer satisfaction and boosting sales at INDAH. Excelled in teamwork and collaboration across various roles, including a standout performance at PIZZA BAR. Demonstrates a friendly, positive attitude and problem-solving skills, significantly contributing to fast-paced environments. Skilled in customer service and proficient as a bartender, consistently delivering exceptional service.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
VERVE
PIZZA BAR
08.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Gift Shop Assistant
INDAH
03.2024 - 08.2024
- Wrapped, boxed and weighed bakery department products.
- Boosted sales through effective visual merchandising and attractive product displays.
- Maintained a clean and organized store environment, adhering to company standards for safety and appearance.
- Contributed ideas for creative window displays that caught customers'' attention and enticed them into the store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Fast Food Crew Member
KFC
12.2022 - 03.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Became familiar with products to answer questions and make suggestions.
Education
No Degree -
SMK TAMAN JOHOR JAYA 1
JOHOR BAHRU11-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Bartender
writer
- I am writing a book about my life and fantasy stories in my free time, as my hobbies .
- fan- fiction story creator
Languages
Iban
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Chinese (Mandarin)
Beginner (A1)
Japanese
Elementary (A2)
Timeline
VERVE
PIZZA BAR
08.2024 - Current
Gift Shop Assistant
INDAH
03.2024 - 08.2024
Fast Food Crew Member
KFC
12.2022 - 03.2024
No Degree -
SMK TAMAN JOHOR JAYA 1
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