April Kwong
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
IT Consultant
FDM Group
01.2022 - Current
- Trained in Business Analysis and Business Intelligence, SQL, SSIS, Microsoft Excel and PowerBI.
Risk & Control Analyst
DBS c/o FDM Group
09.2022 - 10.2023
- Supported Technology Risk and Control for the Consumer Banking & Core Engines Technology arm of the bank
- Managed audits, regulatory examinations, and inspections, reviewed artefact and responses to determine validity
- Reviewed the audit findings with key stakeholders to determine and verify mitigation solutions
- Performed data analysis and procedure reviews to ensure compliance to bank security standards
- Provided timely and periodic update to management decks on risk and security matters.
Sales & Marketing Business Analyst
Rio Tinto c/o FDM Group
03.2022 - 07.2022
- Managed SAP Cloud Commerce transformation, development and UAT, interfacing with all departments to ensure initiatives are prioritized and resources allocated efficiently
- Analysed and visualised data collected with PowerBI to achieve clear outlook on progress and development on CRM
- Provided operational and technical support to stakeholders in SAP Commerce Cloud, Salesforce and Blockchain
- Developed and leveraged strong working relationships with internal and external stakeholders.
Data Quality Officer
Ministry of Manpower
05.2020 - 01.2022
- Analyze and verify data collected manually and using Tableau
- Special Task force in charge of statistics analytics, verification and rectification.
Assistant Sales Manager, Reactive Sales
Fairmont Singapore & Swissotel the Stamford
12.2019 - 06.2021
- Develop and foster relationships to successfully convert businesses
- Manage and coordinate administrative and logistics requirements for clients' needs.
Education
Certificate in Data Science & Artificial Intelligence -
Institute of Data
10.2021
BsC Hotel Administration (Hotel Management) -
Singapore Institute of Technology - University of Nevada, Las Vegas
08.2014
Diploma in Integrated Events & Project Management -
Singapore Polytechnic
04.2012
Skills
- Python
- SQL
- PowerBI
- Google Suite
- Microsoft Office
- Project Management
- Audit Management
- Stakeholder Management
- Research and Analytical Skills
- Business Analysis
- Agile Methodology
- IT Risk Management
Languages
English
Mandarin (Chinese)
Timeline
Risk & Control Analyst
DBS c/o FDM Group
09.2022 - 10.2023
Sales & Marketing Business Analyst
Rio Tinto c/o FDM Group
03.2022 - 07.2022
IT Consultant
FDM Group
01.2022 - Current
Data Quality Officer
Ministry of Manpower
05.2020 - 01.2022
Assistant Sales Manager, Reactive Sales
Fairmont Singapore & Swissotel the Stamford
12.2019 - 06.2021
Certificate in Data Science & Artificial Intelligence -
Institute of Data
BsC Hotel Administration (Hotel Management) -
Singapore Institute of Technology - University of Nevada, Las Vegas
Diploma in Integrated Events & Project Management -
Singapore Polytechnic
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