Anushia Shanmugam
Seremban,Malaysia
Summary
A results-oriented professional with a strong foundation in Six Sigma methodologies and advanced analytics, known for exceptional problem-solving and analytical thinking skills. Demonstrates expertise in process improvement and stakeholder engagement, fostering collaboration through effective interpersonal skills. Committed to coaching and mentoring, with a focus on achieving organizational goals through strategic initiatives.
Overview
1825
1825
years of professional experience
Work History
Analyst Manage Indirect Tax
Shell Business Operation
Cyberjaya, Malaysia
05.2019 - 03.2025
- Tax Return Management: Ensure accurate and timely submission of tax returns for Australia, Singapore, and European countries, including Withholding Tax (WHT) for Australia.Prepare and review tax documents, ensuring compliance with local regulations. Collaborate with stakeholders to gather necessary information. Stay updated on tax legislation to minimize submission risks.
- Fringe Benefits Tax (FBT) Submission: Responsible for yearly FBT submissions for Australian entities. Ensure compliance with regulations and accurate calculations of fringe benefits. Collaborate with cross-functional teams to gather relevant data and optimize tax outcomes.
- Continuous Improvement: Successfully completed and actively engaged in a wide range of projects, each contributing to professional growth and development. Throughout these experiences, maintained a strong focus on continuous improvement, constantly seeking ways to enhance processes, increase efficiency, and deliver better results.
- Lead Super User in Tax Department: Oversee tax-related systems and processes. Ensure effective software implementation and provide training to team members. Utilize Lean Six Sigma Green Belt certification to drive process improvements and operational efficiency.
- Finance Operations Collaboration: Maintain strong relationships across Finance Operations. Regularly update work instructions, manage reconciliations, and respond to audits. Support change management initiatives and propose sustainable solutions. Communicate effectively with senior management to ensure compliance and manage risks related to government audits.
- Enhanced decision-making by analyzing complex data sets. Assimilated technical and non-technical information swiftly, enhancing problem-solving capabilities.
Finance Analyst SMEP (Upstream)
Shell Business Operation
Cyberjaya, Malaysia
10.2015 - 04.2019
- Deadline Management: Consistently met monthly closing deadlines through detailed analysis and reporting.
- Monthly Responsibilities: Executed Cutback processes for Shell Partners and prepared Expenditure Reports for inter-Joint Venture reporting.
- Accuracy and Cost Allocation: Performed Asset Domain Balancing, created Work Breakdown Structures, established Cost Centers, and conducted Technical Ledger Reconciliation.
- Team Collaboration: Took on additional tasks such as accrual analysis and SOAR reporting while engaging with stakeholders from Shell Malaysia Exploration and Production.
- Process Improvement: Streamlined the Suspense Justification Form process and trained Upstream Finance Focal on project types.
- Audit Compliance: Collaborated with auditors to ensure compliance with Shell controls.
- Project Achievement: Completed the Deepwater Cross Application Timesheet Improvement Project, realizing savings of USD 2,034 and $160 in overtime
Associate Accounts Receivable
Shell Business Operation, Cyberjaya
Cyberjaya, Malaysia
09.201 - 09.2015
- Debt Recovery: Implemented strategies for debt recovery and reported monthly KPIs to senior management.
- Stakeholder Engagement: Facilitated meetings with Shell Senior Team Leads and Account Managers on performance.
- E-Invoicing Promotion: Promoted E-Invoicing, achieving recognition for converting clients.
- Credit Improvement: Collaborated with the Shell Sales Support Team to enhance credit processes and resolve disputes within a five-day SLA.
- Customer Satisfaction: Attained a 10/10 rating for dispute resolution. Litigation Management: Managed litigation for aged accounts and recommended write-offs.
- Dispute Resolution: Resolved 54 long-standing disputes.
- Super User: Managed SAP access and communicated downtime notifications. •Certified Trainer: Conducted training sessions for Shell Credit Department, sharing knowledge and best practices. •Lean Six Sigma Contributions: Actively participated in process improvement initiatives, leveraging Lean Six Sigma methodologies for operational efficiency.
- Credit Assessment: Evaluated the creditworthiness of customers by analyzing financial data and payment history to make informed decisions on extending credit, reducing risk, and ensuring smooth business transactions.
- Order Release: Collaborated with credit specialists to ensure timely order releases as required
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Carried out day-to-day duties accurately and efficiently.
Education
Bachelor in Finance (Hons) -
Universiti Industri Selangor
Kuala SelangorDiploma in Banking and Finance -
Politeknik Ungku Omar
Ipoh, PerakSijil Pelajaran Malaysia (SPM) - Kuala Lumpur
Sekolah Menengah Kebangsaan Wangsa Maju
Skills
- Six Sigma Certification
- Problem Solving Skills
- Collaboration
- Interpersonal Skills
- Coaching and Mentoring
- Analytical Thinking Skills
- Stakeholder Engagement
- Advanced analytics
- Result-Oriented approach
- Process Improvement
Languages
English
Bahasa Malaysia
Custom
- Navajeevan Ramasamy from Shell Business Operation
- Patvinder Kaur from Shell Business Operation
- Amir Jamal from Shell Business Operation
Timeline
Analyst Manage Indirect Tax
Shell Business Operation
05.2019 - 03.2025
Finance Analyst SMEP (Upstream)
Shell Business Operation
10.2015 - 04.2019
Bachelor in Finance (Hons) -
Universiti Industri Selangor
Diploma in Banking and Finance -
Politeknik Ungku Omar
Sijil Pelajaran Malaysia (SPM) - Kuala Lumpur
Sekolah Menengah Kebangsaan Wangsa Maju
Associate Accounts Receivable
Shell Business Operation, Cyberjaya
09.201 - 09.2015
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