Anuchida Kawashima

• To consolidate the monthly forecast and generate the forward monthly plan requirements for prompt preparations of purchase finish products to meet the dynamic demand without compromising the agreed service level.
• Act as response team member for crisis / continuity management, with accountabilities consistent with relevant response plans and as assigned by the response team leader.
• Participate and provide inputs in the S&OP forum
• The plant co-ordinator for Streamline to ensure everyone in the plant is informed and all appropriate steps are taken for the implementation specific to the Streamline activity type. Including set up of the SKU for products and packaging in all relevant plant systems to meet the production schedule.
• Ensure correct setup of planning data in JDE and planning tools
• Supports the compilation of supply schedules for a reliable, flexible and efficient delivery of raw materials, component parts and/or finished goods.
• Provides close monitoring of general sales volumes, especially stock development at storage locations, and appropriate adjustment of the supply schedule under guidance.
• Supports the wider strategic goals of minimizing costs along supply chain, and ensures compliance with relevant quality standards.
• Aligns with BP's Code of Conduct and models BP's Values & Behaviours.
• Provides analyst support for materials management activities in compliance with the policies and procedures as they relate to materials storage, handling and management.
• Supports the communication and coordination of change management events / NPI through out supply chain that are related to related materials or Purchase Finished Goods
• Contributes to supply reviews by providing updates on all risk, shortage and cash impacts for the relevant materials.

• Constructively support country channel/ business objectives/ requirements within program framework for Singapore market.
• Conduit for country feedback and request for program framework enhancement. Bridge between country and markets/WW.
• Ensure timely release of program targets with 100% quota deployment and letters to partners.
• Responsible for locking, releasing partner targets, tracking partner wise performance on monthly basis.
• Engage with Channel Partners in implementing Partner training/Certification programs.
• Working closely with countries & sales ops to define and execute the Partner pre-screening, selection, qualification, profiling, onboarding & training.
• Track partner profiling quarterly with Region & Country and within deadlines.
• Driving overall Marketing Development Fund (MDF) program and established with the country channel sales including budget planning & execution.
• Performing MDF audit & governance, MDF utilization & spend within MDF guidelines, timely execution of activities and submission of claims.
• Event Management by supporting partner events driven at WW/market level to be rolled out into the country.
• Managing channel partner communication though EDM & Social Group management.

• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
• Led, onboard and supervised new logistics and planning team (Located in Malaysia) into high performance team to effectively support new facility
• Generated monthly performance reports to track and analyze shipping trends.
• Tracked orders and notified customers of status or potential delays.
• Liaised with internal and external stakeholders to facilitate smooth operations.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

• Defined policies and processes that related to Contract Operations for Graphic Solution Services (GSS)
• Created, maintained and reviewed Partner Services Performance Dashboard to ensure all services meet KPI
• Led inter-functional teams (Finance & Business Development) to align quarterly services' revenues & cost within budget and planed
• Led & involved all project which involved and related to the Service operation -
• Transition Service Operation from Hong Kong to Singapore.
• Engaged with Partners from APJ countries to ensure Partners follow HP's Delivery Services guideline strictly
• Performed level 3 escalation for any Service Operation issued/related and ensured all problem resolved within SLA

Achievement:

• 2014 - Recognition of Making Difference Execution FY14 Program.

• Managed & mentored Offshore resources based out of Chennai & China to delivered complete, compliant, accurate and timely fashion for South Pacific and SEA market
• Identified roadblocks for achieving high registration rates by taking ownership to resolved challenges with appropriate stakeholders
• Provided ‘Super User Support' to channel partners by creating positive and simplified experience dealing with HP
• Streamline various Operational processes to ensure customer turnaround times and satisfaction issues are reduced
• Performed as a Level 2 escalation point for all customer issues & escalations

Project:

• Process Optimization (Green Belt)
• Cost/Labor Strategy (In-Country – Dalian Transition)

Achievements:

• 2012 - Winning Q4 APJ CO Star Award
• 2010 - Cost/Labor Strategy – Offshore Transition
• 2010 - Green Belt Certification for Process Optimization & Operation Excellence

• Ensured that all orders have positive lead-time and appropriate order processing procedures were followed for rush orders
• Efficiently processed orders received via EDI, Email, telephone, Fax in order to ensure on-time delivery to customer location
• Managed service side of stakeholders relationships including escalation, implementation, and execution to maintain and review safety stock and parameters for distributor's warehouse in Thailand
• Worked with Business Development Manager (BDM) for monthly sale forecast and promotion plan to ensured achievement Revenue recognition
• Developed working relationship with customers, distributors, dealers and BDM at various levels and follow up with customers to ensure delivery meets their expectations.

Achievements:

• SCSC Awards 2008 Great Initiative Award.
• SCSC Awards 2008 Great results Award.