Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Trained users on desktops, laptops and mobile devices.
Completed troubleshooting and diagnostics on company resources.
Supervisor
Adidas
03.2018 - 06.2019
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Achieved results by working with staff to meet established targets.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Project Engineer
Epoint Systems
06.2017 - 12.2017
Developed detailed project plans to ensure timely completion and deliverables were met.
Setting up software and hardware point of sales system
Manager
Crumpler Store Pte Ltd
03.2004 - 03.2017
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.