ANTHONY Wong
Summary
Hardworking employee enthusiastic about learning leadership field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
Work History
Delivery Driver
DINO EXPRESS
05.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Successfully avoided time delivery delays by carefully planning best routes.
Manager Director
CWP ENGINEERING PTE LTD
07.2020 - 05.2023
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Electrician
YT ELECTRICAL ENGINEERING PTE LTD
09.2016 - 06.2020
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Installed ground leads and connected power cables to equipment.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Inspected worksites and installations to verify compliance with state safety codes.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Visited client sites to confirm space and layout restrictions for equipment installations.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Troubleshot and repaired malfunctioning systems and components.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
CAR PERORMANCE
DM AUTO MOTORSPORT (SELF EMPLOYER)
06.2014 - 08.2016
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Coordinated with parts department to determine availability of necessary components.
- Read and followed technical documentation to complete accurate repairs.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
CAR PERFORMANCE
KINGS MOTORSPORT
06.2007 - 04.2014
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Education
No Degree -
CP5
SINGAPORE03.2017
No Degree -
SMK MUTIARA RINI
MALAYSIA04.2007
Skills
- Managing Defaults
- Client Correspondence
- Managing Appointments
- Schedule Preparation
- Training Junior Team Members
- Employee Performance Reviews
- Executive Management
- Compliance Evaluations
- Corrective Actions
- Budget Controls
- Team Meetings
- Paperwork Preparation
- Stock Control
- Quality Production
- Customer Relationship Management
- Project Management
- Job Assignments
- Staff Management
- Time Management
- Negotiation
Timeline
Delivery Driver
DINO EXPRESS
05.2023 - Current
Manager Director
CWP ENGINEERING PTE LTD
07.2020 - 05.2023
Electrician
YT ELECTRICAL ENGINEERING PTE LTD
09.2016 - 06.2020
CAR PERORMANCE
DM AUTO MOTORSPORT (SELF EMPLOYER)
06.2014 - 08.2016
CAR PERFORMANCE
KINGS MOTORSPORT
06.2007 - 04.2014
No Degree -
CP5
No Degree -
SMK MUTIARA RINI
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