Anthony Tan

• Enhanced customer satisfaction by resolving service issues promptly and professionally.
• Monitored operations and routes to resolve issues and operational effectiveness.
• Planned, distributed, monitored and followed up on daily assignments in according to client request.

• Monitored line processes to maintain consistency in quality, quantity and presentation.

• Exceed guest expectation.

• Collaborated with staff members to create meals for large banquets.

• Worked closely with organizational leadership and team member to guide operational strategy tailor to client needs.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Monitored and coordinated workflows to optimize resources.

• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Strategizing and implementing efficient route plans to optimize logistics and ensure timely delivery
• Monitored workflow and administrative processes to keep operations running smoothly.

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
• Responded to inquiries from callers seeking information.
• Adapting to customer needs and wants in a mater of seconds.