Anthony Choo
Summary
Results-driven retail management professional determined to exceed company sales goals.
Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Store Manager
Li Li Cheng Supermarket (Punggol) PteLtd
03.2023 - Current
- Manage budget and allocated resources to maximize productivity and profitability.
- Review store layout/ merchandise flow and conduct remerchandising to improve shopping experience.
- Setup process and workflow for daily activities (receiving, ordering and waste management).
- Setup new PnL to itemize different components and determine PBIT.
- Meet suppliers/ merchandisers for in store offers/ new products/ delist slow moving products.
Operations Manager
Cold Storage Singapore
07.2009 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures via monthly audits.
- Developed systems and procedures to improve operational quality and team efficiency.
- Manage PnL - Profitability, Shrinkage and Expenses.
- Lead for Fresh Food in Operations (merchandising, process, range and waste management). Setup work process and SOP for new initiatives in Fresh.
- Oversees all supermarkets' service counters (QSR) initiatives setup, process, documentation, display and performance.
- Conducts Food Safety audit on internal/ external vendors service counters and compliance to SOP/ Food Safety requirements.
Education
Diploma - Retail Management
Singapore Workforce Development Agency
Singapore11.2011
Skills
- Loss Prevention
- Budget Administration
- Operations Management
- Store Merchandising
- Personnel Development
- Customer Service Management
- Project Management
Accomplishments
- Achieved the Top national district ranking 2 years.
- Managed Cold Storage Kallang Leisure that exceeded company expectations in every category during 2011 and awarded Best Operator.
- Pioneer Supermarket Manager to oversee renovation and rebranding of Cold Storage Great World to CS Fresh Great World as the flagship store in Singapore. The store was named by IGD Retail Analysis as the Top 50 stores globally in December 2020.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Timeline
Store Manager
Li Li Cheng Supermarket (Punggol) PteLtd
03.2023 - Current
Operations Manager
Cold Storage Singapore
07.2009 - Current
Diploma - Retail Management
Singapore Workforce Development Agency
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