Antara Mukherjee
Customer Success Manager
Summary
Well-qualified Engagement Manager with demonstrated understanding of data analytics, risk mitigation and utilization improvements. Skills include project, team and implementation management. Ready to bring 12 years of related experience to a challenging new role.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Engagement Manager
Hitachi Asia
03.2018 - Current
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Met with clients to understand needs and develop proactive solutions.
- Assisted with negotiations and sales closings.
- Helped with product rollouts as subject matter expert for [Area of expertise].
- Consulted with teams on established best practices and process improvements.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
Bachelor of Science - Biotechnology
Oxford School of Science
Bangalore, India 08.2005 - 06.2008
Skills
Business development and planning
Sales processes
Account management
Analytical problem solver
Strategic planning
New Business Development
Sales Reporting
Strategic account development
Sales presentations
Solution selling
Timeline
Engagement Manager
Hitachi Asia
03.2018 - Current
Bachelor of Science - Biotechnology
Oxford School of Science
08.2005 - 06.2008