Experienced and professional IT Team Lead with over 19 years of valuable experience in Database Administration. Leading a team, maintain and support critical databases with no surprises and exceeding customer’s (American Express) expectation in their global card transactions. Consistent achievement within the company and promoted to be the first DBA team lead in Singapore team.
• Work independently and as a member of a team of consultants and solution architects on engagements with customers.
• Provides 24*7 database supports for all the business critical applications, Databases.
• Setting up database alerting for production instances.
• Assist in the planning and implementation of changes/releases/upgrades to the databases/app environment
• Capacity and Storage planning for future storage requirements and suggest H/W procurement.
• Implemented new designed solutions to build a new database environment as per customers requirement which are ready for client use.
• Apply online/offline patches and bug fix.
• Wrote and maintained technical and functional specifications to document database intentions and requirements.