Anna Phang Chia May Anna
Summary
Dynamic kitchen professional with experience at Haidilao, excelling in food preparation and organization. Proven ability to enhance customer satisfaction through exceptional service and efficient operations. Skilled in safe food handling and maintaining cleanliness, contributing to a safe and productive work environment. Recognized for effectively managing inventory and minimizing waste.
Overview
5
5
years of professional experience
Work History
Kitchen Staff Member
Haidilao
02.2023 - 10.2024
- Operated packaging machinery to ensure efficient processing of products
- Sorted and labeled packages for accurate shipment and delivery
- Maintained cleanliness and organization in work area to promote safety
- Assisted team members with loading and unloading materials as needed
- Followed safety protocols to minimize risks during package handling
Service Crew Member
Shihlin Taiwan Street Snacks
11.2021 - 12.2022
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Prepared and served food items according to established standards and safety regulations.
- Operated kitchen equipment efficiently while maintaining cleanliness and organization in work areas.
- Assisted in inventory management, ensuring stock levels met demand without excess waste.
- Enhanced customer satisfaction by providing efficient and friendly service.
Package Handler
HAPPY GRASS PRODUCTS SDN BHD
12.2019 - 10.2020
- Operated packaging machinery to ensure efficient processing of products
- Sorted and labeled packages for accurate shipment and delivery
- Maintained cleanliness and organization in work area to promote safety
- Assisted team members with loading and unloading materials as needed
- Followed safety protocols to minimize risks during package handling
Education
Ambitious Academy
Malaysia2022
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Supply restocking
- Safe food storage
Languages
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)
English
Intermediate (B1)
Timeline
Kitchen Staff Member
Haidilao
02.2023 - 10.2024
Service Crew Member
Shihlin Taiwan Street Snacks
11.2021 - 12.2022
Package Handler
HAPPY GRASS PRODUCTS SDN BHD
12.2019 - 10.2020
Ambitious Academy