Summary
Overview
Work History
Education
Skills
Communityservices
Certification
Hobbies
Accomplishments
Timeline
Generic
Annabelle Xin Er Seto

Annabelle Xin Er Seto

Senior Wealth Planning Manager

Summary

Motivated and responsible individual with diverse working experience in translation, sales, design, teaching, counseling, and customer service.


Passionate about continuous learning and addicted to acquiring new knowledge. Committed to achieving desired outcomes and meeting expectations in all professional endeavors.

Overview

15
15
years of professional experience
4
4
Certifications
6
6
Languages

Work History

Event coordinator

Dumex
12.2009
  • Play games and interact with children
  • Talk to parents and provide information on milk powder
  • Look after the booth

LTA Ambassador

Land Transport Authority
11.2009
  • Handle enquires on changing of new EZ-link card
  • Control the queue at the ticket office
  • Directing members of public

Promoter

Canon
10.2009
  • Demonstrate and explain the use of canon Selphy compact photo printer to customers
  • Arrange displays and demonstration areas and distribute flyers to attract the attention of prospective customers
  • Take photos, print photos and handle customers' enquiry

Promoter

Hewlett-Packard
09.2009
  • Describe the different products and explain use, operation, and care of products to customers
  • Answer questions regarding the product and its specification
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Demonstrate use or operation of IT products
  • Clean shelves, counters, and tables
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

Art Instructor

Tol ArtVenture
10.2010 - 01.2011
  • Instruct students individually and in groups, adapting teaching methods to meet students' varying needs and interests
  • Teach basic knowledge and skills in art including drawing, painting and colouring
  • Show children how to properly use and care for materials and tools, and promote personal hygiene
  • Demonstrate activities to children
  • Establish clear objectives for all lessons and communicate those objectives to children
  • Organize and lead activities designed to promote physical, mental, and social development such as games, arts and crafts, and storytelling

HTC Retail and roadshow salesperson

Provenance Asia Pte Ltd
05.2010 - 09.2010
  • Promote the different HTC mobile phones
  • Demonstrate the use, operation, and care of products to customers
  • Answer questions regarding the products and their specifications
  • Compute sales prices and total purchases
  • Clean shelves, counters, and tables
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

Design intern

Shooting Gallery Asia
03.2010 - 05.2010
  • Assistant to photographers, art directors and producers
  • Use computers for various applications, such as database management or photo editing
  • Use of digital camera and take pictures of individuals in studio setting
  • Test equipment prior to use to ensure that it is in good working order
  • Scan photographs into computers for editing, storage, and electronic transmission
  • Review sets of photographs to select the best work

Telemarketer

ERA Real Estate
01.2010 - 03.2010
  • Contact individuals by telephone in order to solicit sales for property agents
  • Introduce newly launched property projects to potential buyers and answer questions from them
  • Obtain customer information such as name and address to schedule appointments for property agents to meet with prospective buyers and sellers or for customers to attend sales presentations
  • Handle customers' complaints and inquiries

Graphic designer

Vantage gifts
02.2011 - 08.2011
  • Develop graphics and layouts for product illustrations, company logos, and corporate gifts
  • Determine size and arrangement of illustrative material and copy, and select style and size of type
  • Confer with clients to discuss and determine layout design
  • Review final layouts and suggest improvements as needed
  • Use adobe design software to generate new images

Language Executive & Paracounsellor

Singapore Police Force
09.2011 - 05.2019
  • Company Overview: Ministry of Home Affairs
  • Provide translation support to investigations units (CID & Land divisions)
  • Support SPF in the area of investigation work, prosecution, service quality control, public outreach and crime prevention
  • Follow ethical codes that protect the confidentiality of information
  • Proofread, edit, and revise translated materials including investigation papers, cautioned statements, investigation statements, appeal letters, feedback letters from public, text messages, crime advisories, media releases, and Power point slides and speeches for presentation to foreign delegates
  • Carry out any other duties and requests which by nature require translation of Chinese dialects into Chinese or English
  • Filing and recording of translation requests
  • Liaise with SPF investigators
  • Testify in court (when required)
  • Work as a team
  • Provide counselling support to officers
  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
  • Render support to officers and their family members during crises and critical incidents
  • Maintain confidentiality of records
  • Ministry of Home Affairs

Premier Consultant

AIA Singapore Pte Ltd
01.2020 - 01.2023

Build trust and assess clients' financial needs


Develops knowledge and design suitable financial strategies


Prospecting and Social Media marketing

Wealth Planning Manager

Wealth Planning Manager
02.2023 - 03.2024

Senior Wealth Planning Manager

DBS Bank
03.2024 - Current

Provide financial advice to clients (insurance, structured deposits, loans, unit trusts, home loan etc)


Work as a team, Assist customers at branch.


Develop and strengthen relationships with DBS clients


Exhibit RED behaviours:

Be Respectful, Easy to deal with, and Dependable


Risk management - adhere to strict guidelines


Practise empathy with high emotional intelligence

Education

Diploma - Creative Media Design

Singapore Polytechnic

BA - English with Sociology

Singapore University of Social Sciences

Skills

    Time Management

    Retail Banking

    Relationship Building and Management

    Interpersonal and Client Communications

    Social Media Marketing

    Telemarketing

    Multitasking

    Teamwork and Collaboration

    Friendly, Positive attitude

    Effectively Bilingual

    Empathy and Active Listening

Communityservices

  • Volunteer, Lion Befriender, Befriend seniors at risk of social isolation., Conduct weekly home visits.
  • Member, Soroptimist International of Singapore, Work on projects to transform the lives of women and girls across the Asia region., Organise fundraising events., Provide marketing and administrative support, Manage social media account and handle public queries.

Certification

CMFAS M5, M9, M9A, HI

Hobbies

I enjoy staying active and creative in my free time. I practice yoga and cycle to keep fit and healthy. I volunteer to give back to the community. I also enjoy Oil Painting, which helps me express my creativity.

Accomplishments

    Certificate in Language Qualifying Exam award by the Government of the Republic of Singapore in: English Language (Written and Oral), Chinese Language (Written), Mandarin (Oral)

    CBG Brillant Star Award - Q4 2023

    WOW Certificate of Recognition - 2023

Timeline

Senior Wealth Planning Manager

DBS Bank
03.2024 - Current

Wealth Planning Manager

Wealth Planning Manager
02.2023 - 03.2024

Premier Consultant

AIA Singapore Pte Ltd
01.2020 - 01.2023

Language Executive & Paracounsellor

Singapore Police Force
09.2011 - 05.2019

Graphic designer

Vantage gifts
02.2011 - 08.2011

Art Instructor

Tol ArtVenture
10.2010 - 01.2011

HTC Retail and roadshow salesperson

Provenance Asia Pte Ltd
05.2010 - 09.2010

Design intern

Shooting Gallery Asia
03.2010 - 05.2010

Telemarketer

ERA Real Estate
01.2010 - 03.2010

Event coordinator

Dumex
12.2009

LTA Ambassador

Land Transport Authority
11.2009

Promoter

Canon
10.2009

Promoter

Hewlett-Packard
09.2009

BA - English with Sociology

Singapore University of Social Sciences

Diploma - Creative Media Design

Singapore Polytechnic
Annabelle Xin Er SetoSenior Wealth Planning Manager