Annabelle Koh
Summary
Driven professional with a diverse background, including a pivotal role at CNA Furniture Trading Enterprise, where I excelled in office administration and customer service. Skilled in MS Office and events coordination, I significantly contributed to streamlining online sales processes and enhancing team collaboration. Demonstrated ability to adapt and thrive in dynamic environments, from IT infrastructure to high-volume retail settings.
Overview
11
11
years of professional experience
Work History
Admin
CNA Furniture Trading Enterprise
10.2017 - 07.2024
Mainly focuses on Admin work in office for online sales. Includes tasks such as :
- Creating Online sales accounts
- Creating Marketing artwork
- Consolidating monthly Sales report
- Answering and Making calls for logistic team
- Customer service and Q & A
- Keywords bidding for marketing of promotional products.
- Issuing invoice
Sales Assistant
KANEMOCHI - F & B
05.2015 - 10.2017
- Part time Sales assistant selling ice-cream
- Answering client calls and taking phone orders
- Stock taking
- Food preparations (in store and delivery orders)
- AD-Hoc food events (deal with busy crowd in bulk quantities)
AD-HOC Events
Events Company
05.2014 - 07.2017
Runner, Sales Promoter, Assistant in-charge, Customer service, helping out for campaigns in different locations for different events purpose.
Examples of Events I had Participated in:
- HSBC Women's Champion
- Let's Play Pretend
- World Cup Campaign in Shopping Mall
- Family & Company Events conducted in Zoo/Marina Bay Cruise centre
- Museums/Exhibition Events (Downtown Abbey in MBS) by PictureWorks & Firebrand
- HSBC Rugby 7s
- Art box
Infrastructure Assistant IT Engineer
CROCS SINGAPORE PTE LTD
10.2016 - 02.2017
- Internship as Infrastructure IT Engineer
- Learn Basic Networking
- Basic Internal Admin Work
- Database Understanding
- Setting up of IT system for conference
- Windows 10 Migration for PC in Retails and Office Laptop
- Password Reset and 2FA configuration for Internal Office
- Trial & Error Tests
- APAC Infrastructure working system
Sales Promoter
HYFLUX - TAKASHIMAYA
10.2013 - 04.2014
- Part time sales promoter in Takashimaya selling water filters under Hyflux.
- Stock taking
Education
Bachelor Of Science Marketing - Marketing
Singapore University of Social Sciences
Sinagpore10.2024
DBIT - Diploma in Business Information Technology - Business Technology
SINGAPORE POLYTECHNIC
Singapore04.2017
Secondary -
NAVAL BASE SECONDARY SCHOOL
12.2013
Primary -
YISHUN PRIMARY SCHOOL
01.2009
Skills
- Customer Service
- Recordkeeping and File Management
- Office Administration
- MS Office
- Teamwork and Collaboration
- Events Coordination
- Business Administration
Skills
English, Mandarin, MS Office, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Text Mining with IBM SPSS, NEA certified, WDA Barista certified
Countryborn
Singapore
Personal Information
- Citizenship: Singaporean
- Date of Birth: 07/29/97
- Marital Status: Married
References
- Miss Dora Chua, Singapore Polytechnic, Lecturer, 9749 2609, dora@sp.edu.sg
- Miss Sophie Koh, Singapore Polytechnic, Lecturer, 9092 9352, sophie_koh@sp.edu.sg
Timeline
Admin
CNA Furniture Trading Enterprise
10.2017 - 07.2024
Infrastructure Assistant IT Engineer
CROCS SINGAPORE PTE LTD
10.2016 - 02.2017
Sales Assistant
KANEMOCHI - F & B
05.2015 - 10.2017
AD-HOC Events
Events Company
05.2014 - 07.2017
Sales Promoter
HYFLUX - TAKASHIMAYA
10.2013 - 04.2014
Bachelor Of Science Marketing - Marketing
Singapore University of Social Sciences
DBIT - Diploma in Business Information Technology - Business Technology
SINGAPORE POLYTECHNIC
Secondary -
NAVAL BASE SECONDARY SCHOOL
Primary -
YISHUN PRIMARY SCHOOL
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