Ann Tan Hui Ping
Settlement Reconciliation
Summary
Energetic finance professional with 8 years in financial institutions, specializing in settlements, payments, and financial analysis. Skilled in optimizing reconciliation, managing cross-border payments, and streamlining operations with tools like Tableau+ and PowerBI. A proactive problem-solver with a keen eye for efficiency, risk management, and business growth. Thrives in fast-paced environments, collaborating with teams to drive seamless financial operations.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Settlements Asst Manager (Payments)
NETS Pte Ltd
04.2022 - Current
- Lead and oversee existing over 20 settlement products including cross-border payments such as Dynamic/Static QRs. WeChat, Malaysia EFTPOS, Indonesia RuPay, Thailand Promptpay as well as inbound payments such as Direct Acquiring (VISA, MasterCard, Diners), UPOS.
- Enhance and optimize the reconciliation process by implementing advanced reconciliation systems such as Tableau+ and PowerBI, and developing dashboards and statistical reports for executive and management review.
- Drive strategic oversight of Bankers' Guarantees (BGs), ensuring timely identification and reporting of expiring guarantees. Leverage trend analysis and forecasting to anticipate future BG needs, delivering actionable insights to the Product team and recommending BG adjustments in line with policy to support business growth and risk management.
- Drive the implementation of operational solutions, identifying key inefficiencies in finance processes and streamlining procedures to minimize time, reduce operational risks, and ensure compliance with internal audit standards.
- Conduct discrepancy investigations by analyzing raw data files to calculate FX and FX margins, ensuring accuracy and resolving any discrepancies. In cases of unresolved issues, escalate to the appropriate parties for timely resolution.
- Business As Usual (BAU) oversight: Ensure that all settlement and collection reconciliations are accurately maintained in line with Service Level Agreement (SLAs), promptly escalating discrepancies to relevant internal and external stakeholders, including departments, banks, and foreign acquirers.
- Cross-trained existing employees to maximize team agility and performance.
Settlements Executive (Payments)
NETS Pte Ltd
12.2017 - 04.2022
- Identify and resolve settlement issues related to NETS products by collaborating with vendors and technical teams for troubleshooting.
- Work closely with Product, Finance, and Technology teams to develop and implement solutions.
- Prepare and manage daily settlement reports for various NETS products, including EPTPOS and Credit Card (UPOS) transactions.
- Ensure timely identification and resolution of payment discrepancies, escalating issues when necessary.
- Oversee daily reporting on controls and operational risks, ensuring outstanding issues are addressed in alignment with internal standards and regulatory requirements.
Financial Analyst (Contract)
NETS Pte Ltd
04.2017 - 12.2017
- Conduct financial analysis and provide project support for key initiatives.
- Analyze results, monitor variances, and deliver trend forecasts to enhance financial performance across business units.
- Assist in the annual budgeting and quarterly forecasting process in alignment with corporate guidelines.
- Automate data reports and spreadsheets to improve efficiency and reduce manual processes.
- Collaborate with departments such as Corporate Communications, Sales & Marketing, Enterprise Risk Management, and Operations to provide insights, identify financial opportunities, and mitigate risks.
- Review and track expenses to ensure adherence to capital expenditure (capex) and budgetary controls.
- Assess financial performance by analyzing actual results against plans and forecasts.
Financial Analyst (Contract)
NTUC Health Cooperative Limited
10.2016 - 04.2017
- Prepare monthly reports for financial analysis and decision-making.
- Conduct cost analysis to determine actual expenses, assess company profitability, and support budget preparation.
- Develop and present quarterly budget, forecast, and actual analysis reports.
- Provide financial guidance to departments on monthly expenditure and budget adherence.
- Consolidate financial reports across multiple business units, including Unity, Denticare, Nursing Home, and NTUC Health Corporate Office.
- Analyze Budget vs. Actuals for various departments, ensuring expenses align with budgetary limits.
- Perform manpower budgeting and analysis, monitoring headcount variances and providing strategic recommendations to management.
- Design and implement cost center structures, allocating overhead costs to appropriate business units.
Sales Account Executive cum Accountant
VAULT@268 Pte Ltd Subsidiary of Ngee Ann Development
09.2014 - 09.2016
- Spearheaded sales operations in a new start-up, developing sales protocols and procedures.
- Managed end-to-end sales processes while maintaining strong customer relationships.
- Coordinated with suppliers on renovation projects for business premises.
- Oversaw and executed email campaigns, social media management, and promotional activities.
- Prepared financial statements for year-end closing, including Directors’ Statements, GST filings, and bank reconciliations.
- Managed payroll processing, supplier invoicing, payment processing, and cheque issuance.
- Assisted in filing PIC claims for fixed equipment.
- Attended meetings, recorded minutes, and facilitated follow-ups.
- Performed general administrative and filing duties to support business operations.
Accounts Assistant
Heptagon Micro Optics Pte Ltd
06.2012 - 10.2012
- Processing of invoices and issue cheques payable to creditors
- Checking on due and outstanding invoices, making sure that there is prompt payment
- Converting of foreign currencies to SGD to enable accountant to process payment
- Checking and tabulation of employees’ claims
- Create and update information using the SAP system
- Liaise with logistics department on documentation requirements
Auditor (Intern)
BakerTilly International
03.2010 - 10.2010
- Intern at Audit Department
- Supporting senior auditors and managers pertaining to audit procedures
- Gather information, and communicate with clients and stakeholders for completion of audit procedure
- Work with different stakeholders, perform gaps analysis, and provide professional recommendation for improvement of internal control
- Consolidation of audit report, including ‘proof reading’
- Perform bank and statement reconciliation for audit purpose
- Administrative work, filing, data recording etc
Operation Support
NETS Pte Ltd
01.2009 - 01.2012
- Conduct and participate in User Acceptance Test for system implementation
- Update and maintain user access matrix
- Support in logistic, including labelling of NETS terminals, inventory management
- Administrative duties, filing, data entry
Education
Bachelor of Science (Honours) - Accounting and Finance
University of London, SIM
08-2018
High School Diploma -
Ngee Ann Polytechnic
Singapore 04.2001 -
Skills
- MS Office
- PowerBI
- SAP
- QuickBooks
- Navision
- Communications skills
- Adaptability
- Team Player
- Detail Oriented
Personal Information
- Notice Period: 1 month
- Date of Birth: 04/19/91
Timeline
Settlements Asst Manager (Payments)
NETS Pte Ltd
04.2022 - Current
Settlements Executive (Payments)
NETS Pte Ltd
12.2017 - 04.2022
Financial Analyst (Contract)
NETS Pte Ltd
04.2017 - 12.2017
Financial Analyst (Contract)
NTUC Health Cooperative Limited
10.2016 - 04.2017
Sales Account Executive cum Accountant
VAULT@268 Pte Ltd Subsidiary of Ngee Ann Development
09.2014 - 09.2016
Accounts Assistant
Heptagon Micro Optics Pte Ltd
06.2012 - 10.2012
Auditor (Intern)
BakerTilly International
03.2010 - 10.2010
Operation Support
NETS Pte Ltd
01.2009 - 01.2012
High School Diploma -
Ngee Ann Polytechnic
04.2001 -
Bachelor of Science (Honours) - Accounting and Finance
University of London, SIM
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