Anish Rajendran
Summary
Motivated and detail-oriented professional transitioning into cybersecurity with a strong foundation in customer service, problem-solving, and operational efficiency. Demonstrated ability to quickly learn new skills, adapt to diverse environments, and handle complex tasks with accuracy. Proven track record in managing financial transactions, coordinating teams, and delivering high-quality service. Eager to leverage analytical skills and a commitment to continuous learning to contribute effectively to a cybersecurity role. Actively pursuing relevant certifications and training to build technical expertise and support a successful career transition into the tech industry.
Overview
7
7
years of professional experience
Work History
Restaurant Supervisor
Hi-Five Pte Ltd
12.2023 - Current
- Coordinated team members to enhance productivity and efficiency, while improving customer experience. Monitored staff performance and enforced adherence to policies, procedures, regulations, and health codes.
- Greeted and interacted positively with customers, promoting specials, and addressing complaints to ensure satisfaction and loyalty.
- Collaborated with kitchen and front-of-house personnel to drive smooth operations. Developed and implemented strategies to boost restaurant performance and streamline processes.
- Operated cash register with excellent accuracy, managed billing, payment processing, and cash handling.
Kitchen and Service Assistant
Al Raya Kebab
03.2024 - 04.2024
- Prepared and marinated meats, ensuring flavors were well-balanced and consistent for daily operations.
- Managed vegetable preparation, including cutting, topping up, and ensuring freshness of all ingredients.
- Created and maintained sauce preparations, defrosted meats, and efficiently organized supplies for the next day's operations.
- Handled customer orders while monitoring inventory levels, proactively topping up ingredients to maintain smooth service.
Warehouse Associate
Amazon
10.2023 - 02.2024
- Prepared and packed over 160 customer orders daily, systematically picking, labeling, and assembling items for shipment.
- Inspected and verified incoming and outgoing shipments for accuracy, compared packages against shipping documents, and addressed any discrepancies.
- Performed inventory control by counting, stocking merchandise, and streamlined material delivery processes to increase efficiency and reduce downtime.
- Ensured safety by working around moving machinery, lifting materials up to 40 pounds, and maintained clean, organized work areas free from hazards.
Food and Beverage Service Coordinator
Guzman Y Gomez
03.2023 - 04.2023
- Efficiently handled customer orders, both in-person and online, ensuring accurate transactions and prompt service.
- Collaborated with kitchen staff to prepare and package online orders, ensuring timely delivery and customer satisfaction.
- Provided exceptional service by delivering meals to customers and ensuring their dining experience exceeded expectations.
- Managed inventory by restocking beverages and maintaining an organized and well-stocked service area.
Consumer Insights Associate
Resorts World Sentosa
09.2019 - 02.2020
- Quickly learned new skills and applied them to daily tasks, boosting efficiency and productivity in a fast-paced environment.
- Interacted with and surveyed tourists, actively listening to their feedback and escalating major issues to supervisors, contributing to improvements in visitor experiences.
- Gathered and organized data from customer surveys using Microsoft Excel for reports and presentations, completing over 15 on-field surveys daily within a 3-hour timeframe.
- Served customers with respect and enthusiasm, handling concerns quickly and working flexible hours, including nights, weekends, and holidays.
Retail Sales Associate
Wing Tai Holdings for FOX Kids
07.2017 - 01.2018
- Assisted customers with purchases, locating items, and enrolling in reward programs, ensuring a high level of customer satisfaction.
- Processed transactions by checking pricing, scanning items, applying discounts, and printing receipts efficiently.
- Maintained a clean and organized sales floor, stocked merchandise, and ensured displays were visually appealing and well-arranged.
- Monitored and reorganized merchandise displays to enhance store presentation and boost sales.
Education
Diploma - Network Defense
PSB Academy
Marina Square07.2024
Higher Nitec - Service Managment
Institute of Technical Education,
1 Choa Chu Kang Grove04.2020
Nitec - Retail Services
Institute of Technical Education,
1 Choa Chu Kang Grove12.2017
Secondary School -
Commonwealth Secondary School
698 West Coast Road12.2015
Skills
- Customer Service: Exceptional ability to address customer needs and resolve issues
- Communication: Strong verbal and written communication skills
- Integrity: Handling cash with honesty and precision, ensuring accurate financial reporting and accountability
Languages
English
Tamil
Timeline
Kitchen and Service Assistant
Al Raya Kebab
03.2024 - 04.2024
Restaurant Supervisor
Hi-Five Pte Ltd
12.2023 - Current
Warehouse Associate
Amazon
10.2023 - 02.2024
Food and Beverage Service Coordinator
Guzman Y Gomez
03.2023 - 04.2023
Consumer Insights Associate
Resorts World Sentosa
09.2019 - 02.2020
Retail Sales Associate
Wing Tai Holdings for FOX Kids
07.2017 - 01.2018
Diploma - Network Defense
PSB Academy
Higher Nitec - Service Managment
Institute of Technical Education,
Nitec - Retail Services
Institute of Technical Education,
Secondary School -
Commonwealth Secondary School
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