Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Anis Syahidah binti Mohd Rahim

Anis Syahidah binti Mohd Rahim

Cheras

Summary

Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Member Project Operation Centre (POC)

Distribution Network, Metering & AMI
11.2022 - Current
  • Managed to lead a project (SMOC and Estimation & Enablement (E&E) Dashboard Migration into TNB AWS Solution) to ensure the project runs in a timely manner according to Smart Utility (SU) 30 guidelines.
  • Contributed to the preparation and facilitation of presentations, resulting in approvals from DN Governance.
  • Facilitated syndication sessions with ICT Digital and ICT CSS, ensuring effective communication and alignment on project progress.
  • Monitored and validated data from the performance of smart meter readings to enable Time-of-Use (TOU) applications successfully.
  • Managed data integrity by overseeing 10 consecutive days of meter reads for accurate performance assessment.

Team Member Smart Meter Operation Centre (SMOC)

Distribution Network, Metering & AMI
01.2019 - 10.2022
  • Closely monitor the daily meter reads performance and status from MDMS on each billing day and provide daily raw estimate trends to management for review and decision making.
  • Performed ODR on MDMS during billing date as an effort to reduce the estimate bills.
  • Conducted an analysis of Day 1 vs Day 2 meter reading availability for auto billing in response to Retail Management HQ inquiries.
  • Collaborated with Billing team and RTS team to standardize reversal processes in order to minimize the estimated bills for mass reversal manual reversal.
  • Acknowledged Retails on system or network equipment outages affecting billing performance, and notified
    the RTS team to initiate a mass reversal once system or network functionality was restored.
  • Liaise with ICT CSS and RTS team regarding the issue on MRO to avoid BCRM auto estimate.
  • Analyzed the root causes and provided mitigation actions for estimated and repetitive bill issues raised by stations, particularly in Selangor.
  • Participated in war room initiatives to monitor billing timelines and reduce estimated billing impacts.
  • Supported Billing HQ in securing approvals from AMI Governance (CCB and PCR) and contributed to UAT activities on the Request Access MDMS to Stations ensuring operational readiness.
  • Involved in the development of the E&E prototype with EY for the auto billing part, as an initiative to reduce estimated bills.
  • Involved in Robotic Process Automation (RPA) for AMI SMOC On Demand Read (ODR) during billing day.
  • Involved in SMOC Dashboard UAT in 2020 for Billing Analysis Dashboard.
  • Involved in DACUM by constructing the PSI for auto billing process.

Executive of Audit Operator

Distribution Network, Compliance Management Department (CMD)
12.2017 - 12.2018
  • Performed the audit process by reviewing, verifying, and maintaining accurate financial records, and ensuring compliance with documented PSI.
  • Prepared clear and concise audit findings and reports for management review.
  • Followed up on the implementation of audit recommendations to ensure that corrective actions are taken.
  • Completed Lead Auditor Tools and Technique by BEAM Advisory & Consultancy Services Sdn Bhd
  • Completed ISO 37001:2016 Anti Bribery Management System

Education

Bachelor of Engineering - Electrical

Universiti Teknologi Malaysia
Johor Bharu
06.2017

Matriculation of Science -

Kolej Matrikulasi Perak
05.2013

Sijil Pelajaran Malaysia -

Sekolah Raja Perempuan Taayah
11.2011

Skills

  • Compliance auditing
  • Data analysis
  • Performance auto billing
  • Stakeholder engagement
  • Teamwork and collaboration
  • Project management/planning

Certification

  • Graduate Engineer, Board of Engineers Malaysia (BEM) on 14 November 2018
  • ISO 9001:2015 Quality Management System Lead Auditor on 23rd May 2018
  • ISO 37001:2016 Anti Bribery Management System on 23-24th August 2018
  • Lead Auditor Tools and Technique by BEAM Advisory & Consultancy Services Sdn Bhd on 27-30th August 2018
  • Participated High Bill Task Force (HBTF) TNB AMI Project 2019 in Malacca
  • First Aid and CPR on 31st October 2023
  • PL300 MICROSOFT POWER BI DATA ANALYST CERTIFICATION on 28th November 2024

Timeline

Team Member Project Operation Centre (POC)

Distribution Network, Metering & AMI
11.2022 - Current

Team Member Smart Meter Operation Centre (SMOC)

Distribution Network, Metering & AMI
01.2019 - 10.2022

Executive of Audit Operator

Distribution Network, Compliance Management Department (CMD)
12.2017 - 12.2018

Bachelor of Engineering - Electrical

Universiti Teknologi Malaysia

Matriculation of Science -

Kolej Matrikulasi Perak

Sijil Pelajaran Malaysia -

Sekolah Raja Perempuan Taayah

Similar Profiles

CREATE PROFILE
Anis Syahidah binti Mohd Rahim