Anis Syahidah binti Mohd Rahim
Cheras
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Member Project Operation Centre (POC)
Distribution Network, Metering & AMI
11.2022 - Current
- Managed to lead a project (SMOC and Estimation & Enablement (E&E) Dashboard Migration into TNB AWS Solution) to ensure the project runs in a timely manner according to Smart Utility (SU) 30 guidelines.
- Contributed to the preparation and facilitation of presentations, resulting in approvals from DN Governance.
- Facilitated syndication sessions with ICT Digital and ICT CSS, ensuring effective communication and alignment on project progress.
- Monitored and validated data from the performance of smart meter readings to enable Time-of-Use (TOU) applications successfully.
- Managed data integrity by overseeing 10 consecutive days of meter reads for accurate performance assessment.
Team Member Smart Meter Operation Centre (SMOC)
Distribution Network, Metering & AMI
01.2019 - 10.2022
- Closely monitor the daily meter reads performance and status from MDMS on each billing day and provide daily raw estimate trends to management for review and decision making.
- Performed ODR on MDMS during billing date as an effort to reduce the estimate bills.
- Conducted an analysis of Day 1 vs Day 2 meter reading availability for auto billing in response to Retail Management HQ inquiries.
- Collaborated with Billing team and RTS team to standardize reversal processes in order to minimize the estimated bills for mass reversal manual reversal.
- Acknowledged Retails on system or network equipment outages affecting billing performance, and notified
the RTS team to initiate a mass reversal once system or network functionality was restored. - Liaise with ICT CSS and RTS team regarding the issue on MRO to avoid BCRM auto estimate.
- Analyzed the root causes and provided mitigation actions for estimated and repetitive bill issues raised by stations, particularly in Selangor.
- Participated in war room initiatives to monitor billing timelines and reduce estimated billing impacts.
- Supported Billing HQ in securing approvals from AMI Governance (CCB and PCR) and contributed to UAT activities on the Request Access MDMS to Stations ensuring operational readiness.
- Involved in the development of the E&E prototype with EY for the auto billing part, as an initiative to reduce estimated bills.
- Involved in Robotic Process Automation (RPA) for AMI SMOC On Demand Read (ODR) during billing day.
- Involved in SMOC Dashboard UAT in 2020 for Billing Analysis Dashboard.
- Involved in DACUM by constructing the PSI for auto billing process.
Executive of Audit Operator
Distribution Network, Compliance Management Department (CMD)
12.2017 - 12.2018
- Performed the audit process by reviewing, verifying, and maintaining accurate financial records, and ensuring compliance with documented PSI.
- Prepared clear and concise audit findings and reports for management review.
- Followed up on the implementation of audit recommendations to ensure that corrective actions are taken.
- Completed Lead Auditor Tools and Technique by BEAM Advisory & Consultancy Services Sdn Bhd
- Completed ISO 37001:2016 Anti Bribery Management System
Education
Bachelor of Engineering - Electrical
Universiti Teknologi Malaysia
Johor Bharu06.2017
Matriculation of Science -
Kolej Matrikulasi Perak
05.2013
Sijil Pelajaran Malaysia -
Sekolah Raja Perempuan Taayah
11.2011
Skills
- Compliance auditing
- Data analysis
- Performance auto billing
- Stakeholder engagement
- Teamwork and collaboration
- Project management/planning
Certification
- Graduate Engineer, Board of Engineers Malaysia (BEM) on 14 November 2018
- ISO 9001:2015 Quality Management System Lead Auditor on 23rd May 2018
- ISO 37001:2016 Anti Bribery Management System on 23-24th August 2018
- Lead Auditor Tools and Technique by BEAM Advisory & Consultancy Services Sdn Bhd on 27-30th August 2018
- Participated High Bill Task Force (HBTF) TNB AMI Project 2019 in Malacca
- First Aid and CPR on 31st October 2023
- PL300 MICROSOFT POWER BI DATA ANALYST CERTIFICATION on 28th November 2024
Timeline
Team Member Project Operation Centre (POC)
Distribution Network, Metering & AMI
11.2022 - Current
Team Member Smart Meter Operation Centre (SMOC)
Distribution Network, Metering & AMI
01.2019 - 10.2022
Executive of Audit Operator
Distribution Network, Compliance Management Department (CMD)
12.2017 - 12.2018
Bachelor of Engineering - Electrical
Universiti Teknologi Malaysia
Matriculation of Science -
Kolej Matrikulasi Perak
Sijil Pelajaran Malaysia -
Sekolah Raja Perempuan Taayah