ANIGALA A/P Demadu
Cheras,selangor
Summary
Dedicated with 15 years Collection background.
Personable and detail-oriented, bringing strong analytical and problem-solving skills to ensure accurate and timely account reconciliations. Possesses solid understanding of financial principles and proficiency with accounting software. Dedicated to enhancing financial efficiency and contributing to overall success of organization.
Overview
18
18
years of professional experience
Work History
Senior Accounts Receivable Specialist
Resmed (M) Sdn Bhd
10.2020 - Current
- Working as Senior Accounts Receivable Specialist for Australia Market
- Handle Inbound and Outbound calls related to overdue payment for sleep and breathing machine
- Work to discuss payment plan for financial difficulties patient
Corporate Credit Analyst
American Express (M) Sdn Bhd
08.2019 - 08.2020
- Working as Corporate Credit Analyst for Australia, New Zealand and Singapore Market
- Handle Inbound and Outbound calls related to payment for American Express corporate account
- Work to collect outstanding balances on delinquent accounts
- To Analyst high value customers account and to allow spending on customer’s account
- Also review accounts for limit increase on corporate accounts
Lead Credit Analyst
American Express (M) Sdn Bhd
03.2010 - 08.2019
- Working as Lead Credit Analyst under Singapore Market
- Handle Inbound and Outbound calls related to payment for American Express credit card
- Work to collect outstanding balances on delinquent accounts
- Also work on monitor Singapore card member’s spending through charge
- To Analyst high value customers account and to allow spending on customer’s account
- Also review accounts for limit increase on credit and charge cards
Telebanking Officer
HSBC Bank Malaysia
01.2007 - 01.2010
- Was in the credit card department with a post of Telebanking Officer
- It was a multi-tasking job where I was handling transferring payments for customer to pay for their credit card by transferring amount required from their saving to their cards
- I also have handle complain cases in regards with credit cards
Education
Diploma - Computer Science
Cybernetics Technology College (UPM)
UPM Malaysia11.2003
Sijil Pelajaran Malaysia - Pure Science
Sekolah Menengah Sultan Abdul Aziz Shah, Kajang
Kajang01.2000
Skills
- Microsoft Power Point: Expert
- Microsoft Excel: Expert
- Microsoft Words: Expert
- Saleforce
- Cisco
- Shopify
Basic Information
English and Bahasa Malaysia
Timeline
Senior Accounts Receivable Specialist
Resmed (M) Sdn Bhd
10.2020 - Current
Corporate Credit Analyst
American Express (M) Sdn Bhd
08.2019 - 08.2020
Lead Credit Analyst
American Express (M) Sdn Bhd
03.2010 - 08.2019
Telebanking Officer
HSBC Bank Malaysia
01.2007 - 01.2010
Diploma - Computer Science
Cybernetics Technology College (UPM)
Sijil Pelajaran Malaysia - Pure Science
Sekolah Menengah Sultan Abdul Aziz Shah, Kajang
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