Ang Tun Boon
Cardlink Delivery Manager (Acting)
Seri Kembangan
Summary
Highly accomplished and results-oriented IT professional with 14 years of experience specializing in the payment card industry, particularly credit and debit card applications (Cardlink). Certified IBM zStack expert with a proven success in project delivery, business analysis, and team leadership. Expertise in the card processing lifecycle, including issuing, acquiring, settlement and host security. Proven ability to lead complex projects, deliver innovative solutions, and drive business objectives within the financial sector. Consistently rated as a top performer with strong problem-solving and leadership skills.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Cardlink Delivery Manager (Acting)
Worldline Malaysia
01.2023 - Current
- Spearhead a team of 20+ professionals, driving the successful delivery of 100+ projects worth more than USD 5 million for Malaysia customers with a 100% on-time completion rate.
- Manage customer interactions, addressing requests, queries, and incidents to maintain high customer satisfaction.
- Conduct Business Requirements Document (BRD) analysis, propose solutions, and review of Scope of Work (SOW).
- Lead resource allocation and project timeline management, optimizing team performance.
Senior Solution Consultant
Worldline Malaysia
06.2018 - 12.2022
- Managed customer account, leading project delivery, ensuring alignment with business objectives and timelines.
- Collaborated with business users and IT departments to gather requirements, perform gap analysis, and proposed compelling solutions.
- Contributed to presales activities by providing expert consultations to the sales team on company solutions.
- Mentored project teams, conducted code reviews, and ensured adherence to quality standards.
- Conducted in-depth code and solution design reviews to maintain quality and efficiency.
- Key projects: MyDebit issuing and acquiring module, Multi-currency debit card implementation, Debit card host migration, Host security module migration.
Solution Consultant
Worldline Malaysia
06.2011 - 06.2017
- Analyzed scope of work document, performed system analysis and prepared comprehensive functional specification and technical specification documents.
- Designed program specifications and executed coding, testing, and project implementation support, including System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Provided guidance and mentorship to junior team members, and conducted thorough program reviews.
- Investigated and resolved production issues, ensuring minimal disruption to services.
- Key projects: Digital wallet/tokenization, Malaysia chip and pin compliance, Malaysia Goods and Services Tax (GST) implementation, Card schemes' compliance.
Education
Bachelor of Computer & Communication System Engineering (Honors) -
University Putra Malaysia
01.2007 - 01.2011
Skills
- Mainframe COBOL
- CICS
- JCL
- VSAM
- FileAid
- Expeditor
- Project Planning
- Stakeholder Management
- Risk Management
- Budget Management
- Team Leadership
- Resource Optimization
- Business Analysis
- Requirements Gathering
- Gap Analysis
- Solution Consulting
- Presales
- Client Relationship Management
Certification
Certified IBM zStack Expertise
Accomplishments
- Delivered 100+ projects worth over USD 5 million with a 100% on-time delivery rate.
- Consistently ranked as a top performer with KPI rating in between 5-6.
- Maintained a high level of customer satisfaction with rating of 4-5.
Timeline
Cardlink Delivery Manager (Acting)
Worldline Malaysia
01.2023 - Current
Senior Solution Consultant
Worldline Malaysia
06.2018 - 12.2022
Solution Consultant
Worldline Malaysia
06.2011 - 06.2017
Bachelor of Computer & Communication System Engineering (Honors) -
University Putra Malaysia
01.2007 - 01.2011
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