ANGELO L. YABUT JR
Pateros
Summary
Strategic Servicing Underwriter II with strong background in processing mortgages and loans. Assesses and evaluates risks with keen eye for coverage and pricing. Strong negotiation skills and dedicated to staying up-to-date with new market trends.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Servicing Underwriter II
JP Morgan Chase & Co.
09.2015 - Current
- Persistently reached out to customers with extremely past due accounts to recover lost revenue
- Worked in call center environment handling manual and automatically dialed outbound calls
- Counseled debtors on payment options and arranged installment agreements
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities
- Responsible for the analysis of financial information including calculation of income and debt ratios, verification of assets, collateral review, and credit review
- Analyses of problem and identifies of potential or innovative solutions, documentations of deficiencies within review, and communication of findings.
Collections Specialist
Tata Consultancy Services
02.2013 - 06.2015
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
- Processed payments and applied to customer balances
- Negotiated to collect balance in full
- Worked in call center environment handling manual and automatically dialed outbound calls
- Accountable for reducing delinquency for assigned accounts.
Education
B.S.B.A - Computer Management
Colegio De San Juan De Letran
Intramuros, Manila, PhilippinesMakati High School
Intramuros, Manila, Poblacion, Makati CityMasantol Elementary School
Pampanga, PhilippinesSkills
- Computer skills (MS office)
- Clerical skills
- Professional Driver's License holder (N04-95-343026)
- Basic vehicle troubleshooting
- Base and Hand-held radio operations
- Written and oral communication skills
- Customer Support
- Call Center Customer Service
- Sales Representative
- Scheduling
Timeline
Servicing Underwriter II
JP Morgan Chase & Co.
09.2015 - Current
Collections Specialist
Tata Consultancy Services
02.2013 - 06.2015
B.S.B.A - Computer Management
Colegio De San Juan De Letran
Makati High School
Masantol Elementary School
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