Angelo Gonsalves

• helped in a smooth merger between Ceegeez and Dimo
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Utilized various software and tools to streamline processes and optimize performance.
• Created monthly reports for senior management summarizing operational performance metrics.
• Conducted performance reviews for team members.
• Managed MSD/SPC relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Achieved cost-savings by developing functional solutions to problems.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Established policies and procedures to ensure efficient operations.
• Led efforts in creating an effective internal communications plan among different departments.
• Participated in development of new products, services through collaboration with stake holders,
• Managed day-to-day operations of organization including staff management, scheduling, customer service.
• Built relationships with industry leaders both internally and externally to create new opportunities for growth.
• Hired, trained, evaluated and retained high-performing, effective and diverse team
• Supported MD with operational insights and strategic decision-making.
• Developed and implemented strategic plans to achieve organizational objectives.
• Evaluated existing systems and processes for interventional radiology
• Developed training work shops and symposia for doctors and relevant health care professionals
• Developed new trends for patient care with Jetstream™ Atherectomy System

• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Coordinated training sessions for new employees regarding products, procedures as well as job roles, responsibilities associated with their positions.
• Prepared reports summarizing operational results against established goals and objectives.
• Organized events such as webinars, conferences and trade shows to promote products and services. Both locally and over seas
• Managed sales pipeline from initial contact through contract signing,
• Monitored progress of business development activities and reported results to senior management and stake holders
• Provided guidance on pricing strategies based on competitor analysis and market conditions.
• Established partnerships with vendors in order to expand reach into new markets or industries.
• Operated RFA equipment used in treating HCC cancer over 150 cases
• Calibrated Manometry machines and checked them regularly for accuracy also assisting in live cases over 300 cases
• Deploying of esophageal colorectal and ERCP stents
• over 500 cases
• Assisting in live Liver resections using RITA HUBBIB PROBE over 35 cases
• instrumental in getting new agency's

Xenolite™ radiation protection garments

Stretta Procedure Esophagus Reconstruction

joTec vascular graft

US Endoscopy, Inc endoscopy peg's

LISA Laser urological lasers

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• Coached, mentored and trained team members and hospital staff in order to improve their job performance.
• Ensured compliance with regulatory requirements of CE FDA / CDDA standards.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Provided leadership during times of organizational change or crisis situations.
• Established processes to ensure efficient workflow throughout the organization.
• Scheduled interviews for potential candidates
• Analyzed market trends and competitor activity to inform business strategy. sourcing out new agencies and technologies
• Oversaw marketing initiatives, increasing brand awareness conducted training and work shops for Doctors and medical professionals
• Oversaw daily operations, maintaining efficiency and quality standards.
• Facilitated team meetings and workshops to foster collaboration and share best practices.
• representing the company in international symposia
• Planning out trad stallers and organizing local medical symposiums

• Monitored progress of tours in order to identify any potential issues or areas requiring improvement.
• Collaborated with marketing team to promote new tour packages via various channels such as social media or email campaigns.
• Coordinated with vendors to obtain competitive prices for all aspects of the tour package.
• Prepared reports detailing costs associated with each tour package in order to track expenses accurately.
• Supervised staff members assigned to specific tours ensuring they provide quality service at all times.

• Assisted in the development of marketing strategies for products and services.
• Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
• Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
• Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.

• Entered data into databases accurately and efficiently.
• Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
• Organized and maintained filing systems for documents and records.

• Greeted customers and provided them with assistance during check-in process.
• Coordinating all arrivals and departures for Hemtours /clients.
• Coordinating transport for FITs and group travel.