Angeline SK. C

Sole HR leader for a dynamic startup, orchestrating the employee lifecycle and aligning HR strategies with ambitious growth targets. Spearheaded the formation of core functional and technical teams, laying the groundwork for operational and innovation success. Drive compliance, policy development, and a vibrant workplace culture to position the company as a talent magnet.

Key Achievements:

• Partnered with C-suite to build and onboard core teams across operations, development, and product management, accelerating departmental scalability by 30%.
• Developed and implemented competitive compensation and benefits frameworks, resulting in a 15% improvement in employee retention and strengthened talent acquisition outcomes.
• Authored and institutionalized comprehensive HR policies and SOPs, ensuring full regulatory compliance and operational consistency.
• Established a strategic partnership with a local polytechnic, increasing employer brand visibility and reducing recruitment timelines by 20%.
• Optimized in-house recruitment processes, achieving 100% vacancy fulfillment while eliminating reliance on external agencies.
• Independently managed ONE Pass applications end-to-end, yielding cost savings of $60,000 in external consultancy fees.
• Directed the planning and execution of a new office setup, completing the project 10% under budget and ahead of schedule.
• Designed and launched a scalable onboarding program, reducing new-hire ramp-up time and enhancing early productivity for a lean workforce.
• Introduced a performance management framework tailored to startup dynamics, enabling real-time feedback and aligning individual goals with company milestones during rapid growth phases.

Managed HR operations for a 30-employee office, delivering end-to-end solutions in recruitment, payroll, training, and compliance. Provided strategic HR counsel to leadership, enhancing workforce productivity and alignment with corporate objectives.

Key Achievements:

• Executed a comprehensive PDPA compliance framework within 30 days, ensuring adherence to Singapore’s data protection regulations.
• Negotiated a 5% reduction in recruitment agency fees, reallocating savings to enhance HR program funding.
• Conducted a market analysis to secure group medical insurance with a 10% premium reduction and expanded dental coverage.
• Integrated external training and development programs into the annual HR budget, achieving a 12% increase in employee satisfaction metrics.
• Revamped the exit interview process, identifying key retention drivers and reducing voluntary turnover by 10%.
  

Support full HR functions across Singapore and regional offices, driving recruitment, employee relations, and benefits administration. Enhanced global policy alignment and operational efficiency.

Key Achievements:

• Revised and standardized employee handbooks for Singapore and Dubai operations, ensuring full compliance with local regulations.
• Planned and executed a global staff retreat for over 120 employees across six regions, achieving a 4.8/5 satisfaction rating.
• Implemented an HRIS platform for payroll management, reducing processing time by 25% and improving accuracy.
• Initiated a mentorship program across regional offices, improving employee skill development and internal promotion.
• Developed a succession planning framework, identifying and preparing high-potential leaders for future roles.

Directed recruitment, benefits, and compliance strategies, collaborating with business units to meet staffing goals. Oversaw HR budgets and ensured risk management adherence.

Key Achievements:

• Enhanced recruitment workflows, reducing average time-to-hire by 15% while maintaining quality standards.
• Restructured leave and insurance programs, increasing employee participation by 20% through improved offerings.
• Introduced a risk assessment protocol for HR processes, reducing compliance audit findings
  

Initially joined as an HR Executive, managing HR operations across Singapore, Malaysia, Taiwan, and Thailand, ensuring alignment with regional regulations and business objectives. Promoted to Senior HR Executive in early 2016, assuming leadership of a three-member HR team to drive talent development, performance initiatives, and strategic HR support across four countries. Fostered strong stakeholder relationships to enhance organizational effectiveness in a dynamic, multi-regional context.

Key Achievements:

• Designed and deployed training programs that elevated employee performance metrics by 18%, aligning skills with strategic goals.
• Administered multi-jurisdictional payroll and work pass processes, achieving zero compliance violations over four years.
• Redesigned the leave management system, reducing administrative errors and improving employee satisfaction.
• Introduced a conflict resolution protocol, reducing employee disputes and fostering a cohesive team environment.
• Collaborated with an in-house developer to automate the commission payout cycle, reducing processing time from 5 to 2 working days, enabling team members to reduce overtime and redirect focus to strategic priorities.
• Introduced progression catch-up sessions for new joiners, lowering probation-period turnover and addressing concerns proactively to improve retention.
  

Supported HR operations for 150 employees across Singapore and Malaysia, managing payroll, training grants, and employee records. Stepped up to oversee critical HR functions, including mass recruitment and tax compliance, following the departure of the previous HR staff member, ensuring continuity and operational stability across both entities.

Key Achievements:

• Obtained government training subsidies, lowering development costs and enhancing employee skill sets.
• Streamlined HR reporting through automation, reducing processing time and improving data reliability.
• Extended HR support to the Malaysia entity, enhancing payroll and compliance processes for regional consistency.
• Contributed to large-scale recruitment initiatives, efficiently onboarding new hires to support organizational growth across Singapore and Malaysia.
• Managed annual income tax submissions for both entities, ensuring compliance and continuity after the previous HR’s exit.