Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Angeline Koh

Summary

A seasoned Business Development and Merchandising Director, with 20+ years’ experience heading APAC Product Merchandising, Business Development and Distributor Management in global consumer Brands such as Nike, Crocs, Fitflop and Popsockets.

My Strengths:

● Cross-functional Collaborations and Stakeholders management with HQ: Retail, Sales, Marketing, and Financial Planning and Analysis.

● Extensive Market knowledge and local cultural sensitivity of all Asia Pacific customers and consumers.

● Leader and Coach - managed and motivated diverse team of regional managers and country managers (indirect-matrix reporting) to consistently deliver revenue growths.

● Data-driven analysis to formulate Strategic directions and drive tactical decisions.

● Articulate communicator and presenter to all levels, cross culturally.

● Developing new accounts and aligning with Key Accounts for sustainable growth

Effectively bilingual in English and Mandarin

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director of Merchandising and International Sales

People Footwear
07.2023 - Current

Working closely with the CEO and CPO to develop a cohesive product and merchandising strategy to optimise sales and operational metrics with a DTC-first mindset. Selectively prospect and on-board new partners who are aligned with the Brand’s international distribution strategy.

Customer Development Director

Aetrex Inc
09.2021 - 06.2023

Develop a multi-year strategy and go-to-market plans for APAC through a deep understanding of the market landscape and local customer needs. Prospecting and on-boarding new customers to maintain a strong pipeline and managing strategic partnerships to grow the Aetrex business via Omnichannels. Communicate to and influence stakeholders in HQ on initiatives/ local adaptations necessary for the region’s success.

General Manager, South APAC

Popsockets Pte Ltd
11.2019 - 05.2021

Managing Director of Subsidiary with P&L responsibilities. Regional Commercial lead for SEA, Australia, NZ and India to achieve revenue targets. Manage distributors to increase Brand awareness, new product launch and sales channel penetrations, including ecommerce.

Head of Merchandising and Sales, APAC

Fitflop Ltd
07.2015 - 08.2019

Merchandising: Drive Global Product and Merchandising function to develop a complex, segmented footwear range that meets the needs of the target consumer in APAC markets to enhance Fitflop’s brand proposition and presence in each market that will lead to meeting and exceeding goals and strategies of individual market business plans.


Head of Sales: Lead Account Manager to develop and set clear goals that links South APAC distributors to strategic priorities in order to achieve fiscal year sales budget. Search and qualify new Partners with comprehensive due diligence processes. Grow Fitfop’s Brand prominence by working with Partners to expedite opening of Franchise stores, Wholesale accounts and Online sales channels.

Regional Merchandising Director

Crocs Asia Pte Ltd
02.2012 - 03.2015

Led the Asia merchandising organization in executing seasonal merchandising strategies to meet the company’s revenue and margin targets by aligning efforts around 3 key milestones in the calendar: Business Planning, Final Line Review and Sales Meeting.

Education

MBA - Business

Singapore Management University
Singapore
08.2024

Bachelor of Science - Chemistry

National University of Singapore
Singapore
05.1997

Skills

BUSINESS AND SALES CHANNEL DEVELOPMENT, ACCOUNT MANAGEMENT

  • Source for new Distributors/ Accounts and lead them through the whole on-boarding process to launch the Brand, including jointly developing digital and social marketing plans
  • Tailor Go-To-Market strategies for Distributors to maximise market potential and scale-up sustainably Support Distributor sales channel development and penetration (Retail, Pop Up, ecommerce) to exceed revenue targets
  • Periodic business reviews with all Accounts to ensure they understand Brand’s vision and product roadmap to open more sales channels and doors to meet Targets
  • Successfully changed distributors for underperforming markets and negotiated better terms for strategic long-term growth
  • Develop monthly, quarterly and multi-year growth plans and sales forecast in accordance with product roadmap and company Budget
  • Trained Order Management to own the end-to-end process of Order Placements to Accounts Receivables and provide customers with advance notifications

STRATEGIC-INITIATIVES

  • AETREX: Convinced Marketing to ship fixtures from china factory direct which resulted in placement of >60 POS stands within 3 months to improve Brand awareness and sell through
  • POPSOCKET: Implementing pivot to Direct-to-Consumer; running brand webstores and online marketplaces through a centralized fulfillment model
  • FITFLOP: Implemented South APAC’s biggest strategic growth plan by successfully reducing the size of the biggest account so that the balance of power is shifted back to Fitflop
  • CROCS: Grew China’s Fall/Winter business contribution to >30% from 25% by successfully convincing global development team of the market demand for loafers and shoes as year-round silhouettes when boots did not take off due to brand positioning and quality

CHANNEL AND PRODUCT MERCHANDISING MANAGEMENT

  • Led the Asia merchandising team to segment the global line of > 2,000 style-colors into Retail and Wholesale assortments and grew revenue within existing channels and doors in mature markets Delivered at least 10% revenue growth consistently
  • Defined Asia’s diverse needs in terms of product mix and price-points via strategic roadmaps, consumer insights, reports and analysis of competitors and trends This resulted in numerous top-performing styles for multiple seasons globally
  • Set local retail prices based on competitor pricing and taking into account foreign exchange rate fluctuations, local duties, taxes and trade discount requirements

PRODUCT-MARKETING

  • Contributed to global Key seasonal styles development by providing clear deliverables for Asia’s retail windows and wholesale channel marketing initiatives Key styles and launch calendar had to balance between global brand consistency and addressing local cultural nuances to drive both Brand and revenue growth
  • Identify regional trending brands and products for collaboration considerations to increase consumer demographic reach
  • Plan and execute regional Sales Meetings to communicate Seasonal product and marketing initiatives to achieve sell-in targets

BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING

  • Monthly sales forecasting and business analysis/reporting to FP&A team to track revenue and margin KPI
  • Developed and improved on various merchandising tools such as for Pricing margin reviews, linelist maintenance and communications and IT system integration This institutionalized basic business processes and financial metrics and avoided duplicating efforts for tracking and reporting purposes
  • Supported Operational goals of inventory reduction and control by setting individual country SKU productivity target and drove it relentlessly at every merchandising meeting This resulted in revenue growth and cost savings and ultimately met Bonus KPI of inventory turns
  • Actively involved with HR to define job scopes and hiring of team members as the organisation evolves so as to efficiently make use of existing resources and align with employee career aspirations

COMMUNICATIONS

  • Effectively articulated Asia’s seasonal merchandising and product – marketing strategies at regional Sales meetings, and global functional milestone meetings which resulted in their buy-in and prioritized support for execution
  • Successfully negotiated with South APAC’s biggest distributor to give up some markets for Fitflop to appoint better distributors for accelerated, quality growth

BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING

  • Monthly sales forecasting and business analysis/reporting to FP&A team to track revenue and margin KPI
  • Developed and improved on various merchandising tools such as for Pricing margin reviews, linelist maintenance and communications and IT system integration This institutionalized basic business processes and financial metrics and avoided duplicating efforts for tracking and reporting purposes
  • Supported Operational goals of inventory reduction and control by setting individual country SKU productivity target and drove it relentlessly at every merchandising meeting This resulted in revenue growth and cost savings and ultimately met Bonus KPI of inventory turns
  • Actively involved with HR to define job scopes and hiring of team members as the organisation evolves so as to efficiently make use of existing resources and align with employee career aspirations

COMMUNICATIONS

  • Effectively articulated Asia’s seasonal merchandising and product – marketing strategies at regional Sales meetings, and global functional milestone meetings which resulted in their buy-in and prioritized support for execution
  • Successfully negotiated with South APAC’s biggest distributor to give up some markets for Fitflop to appoint better distributors for accelerated, quality growth

BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING

  • Monthly sales forecasting and business analysis/ reporting to FP&A team to track revenue and margin KPI
  • Developed and improved on various merchandising tools such as for Pricing margin reviews, linelist maintenance and communications and IT system integration This institutionalized basic business processes and financial metrics and avoided duplicating efforts for tracking and reporting purposes
  • Supported Operational goals of inventory reduction and control by setting individual country SKU productivity target and drove it relentlessly at every merchandising meeting This resulted in revenue growth and cost savings and ultimately met Bonus KPI of inventory turns
  • Actively involved with HR to define job scopes and hiring of team members as the organisation evolves so as to efficiently make use of existing resources and align with employee career aspirations

COMMUNICATIONS

  • Effectively articulated Asia’s seasonal merchandising and product – marketing strategies at regional Sales meetings, and global functional milestone meetings which resulted in their buy-in and prioritized support for execution
  • Successfully negotiated with South APAC’s biggest distributor to give up some markets for Fitflop to appoint better distributors for accelerated, quality growth

BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING

● Monthly sales forecasting and business analysis/reporting to FP&A team to track revenue and margin KPI

● Developed and improved on various merchandising tools such as for Pricing margin reviews, linelist maintenance and communications and IT system integration This institutionalized basic business processes and financial metrics and avoided duplicating efforts for tracking and reporting purposes

● Supported Operational goals of inventory reduction and control by setting individual country SKU productivity target and drove it relentlessly at every merchandising meeting This resulted in revenue growth and cost savings and ultimately met Bonus KPI of inventory turns

● Actively involved with HR to define job scopes and hiring of team members as the organisation evolves so as to efficiently make use of existing resources and align with employee career aspirations

COMMUNICATIONS

● Effectively articulated Asia’s seasonal merchandising and product – marketing strategies at regional Sales meetings, and global functional milestone meetings which resulted in their buy-in and prioritized support for execution

● Successfully negotiated with South APAC’s biggest distributor to give up some markets for Fitflop to appoint better distributors for accelerated, quality growth

Certification

PROFESSIONAL DEVELOPMENT

· Goggle Career Certificate (GCC): Advanced Data Analytics

· Bunka Language School: Elementary Japanese E1-3

· NUS Business School: General Management Program

· Singapore Institute of Management: Graduate Diploma in Financial Management

· Textile and Fashion Industry Training Centre Singapore: Introduction to Textile Certification Course

· Altron School of Computing: MS Excel level 2

Additional Information

VOLUNTEERING

· Cloop – Sorting used clothes for sale, setting up/ manning/ tearing down swap events, educating consumers about the circular fashion economy.

· Willing Hearts Soup Kitchen – food packing and door-to-door distribution of packed meals to beneficiaries.

· Food from the Heart – food packing and distribution, collection of unsold bread and delivery to beneficiaries.

Timeline

Director of Merchandising and International Sales

People Footwear
07.2023 - Current

Customer Development Director

Aetrex Inc
09.2021 - 06.2023

General Manager, South APAC

Popsockets Pte Ltd
11.2019 - 05.2021

Head of Merchandising and Sales, APAC

Fitflop Ltd
07.2015 - 08.2019

Regional Merchandising Director

Crocs Asia Pte Ltd
02.2012 - 03.2015

MBA - Business

Singapore Management University

Bachelor of Science - Chemistry

National University of Singapore

PROFESSIONAL DEVELOPMENT

· Goggle Career Certificate (GCC): Advanced Data Analytics

· Bunka Language School: Elementary Japanese E1-3

· NUS Business School: General Management Program

· Singapore Institute of Management: Graduate Diploma in Financial Management

· Textile and Fashion Industry Training Centre Singapore: Introduction to Textile Certification Course

· Altron School of Computing: MS Excel level 2

Angeline Koh