A seasoned Business Development and Merchandising Director, with 20+ years’ experience heading APAC Product Merchandising, Business Development and Distributor Management in global consumer Brands such as Nike, Crocs, Fitflop and Popsockets.
My Strengths:
● Cross-functional Collaborations and Stakeholders management with HQ: Retail, Sales, Marketing, and Financial Planning and Analysis.
● Extensive Market knowledge and local cultural sensitivity of all Asia Pacific customers and consumers.
● Leader and Coach - managed and motivated diverse team of regional managers and country managers (indirect-matrix reporting) to consistently deliver revenue growths.
● Data-driven analysis to formulate Strategic directions and drive tactical decisions.
● Articulate communicator and presenter to all levels, cross culturally.
● Developing new accounts and aligning with Key Accounts for sustainable growth
Effectively bilingual in English and Mandarin
Working closely with the CEO and CPO to develop a cohesive product and merchandising strategy to optimise sales and operational metrics with a DTC-first mindset. Selectively prospect and on-board new partners who are aligned with the Brand’s international distribution strategy.
Develop a multi-year strategy and go-to-market plans for APAC through a deep understanding of the market landscape and local customer needs. Prospecting and on-boarding new customers to maintain a strong pipeline and managing strategic partnerships to grow the Aetrex business via Omnichannels. Communicate to and influence stakeholders in HQ on initiatives/ local adaptations necessary for the region’s success.
Managing Director of Subsidiary with P&L responsibilities. Regional Commercial lead for SEA, Australia, NZ and India to achieve revenue targets. Manage distributors to increase Brand awareness, new product launch and sales channel penetrations, including ecommerce.
Merchandising: Drive Global Product and Merchandising function to develop a complex, segmented footwear range that meets the needs of the target consumer in APAC markets to enhance Fitflop’s brand proposition and presence in each market that will lead to meeting and exceeding goals and strategies of individual market business plans.
Head of Sales: Lead Account Manager to develop and set clear goals that links South APAC distributors to strategic priorities in order to achieve fiscal year sales budget. Search and qualify new Partners with comprehensive due diligence processes. Grow Fitfop’s Brand prominence by working with Partners to expedite opening of Franchise stores, Wholesale accounts and Online sales channels.
Led the Asia merchandising organization in executing seasonal merchandising strategies to meet the company’s revenue and margin targets by aligning efforts around 3 key milestones in the calendar: Business Planning, Final Line Review and Sales Meeting.
BUSINESS AND SALES CHANNEL DEVELOPMENT, ACCOUNT MANAGEMENT
STRATEGIC-INITIATIVES
CHANNEL AND PRODUCT MERCHANDISING MANAGEMENT
PRODUCT-MARKETING
BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING
COMMUNICATIONS
BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING
COMMUNICATIONS
BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING
COMMUNICATIONS
BUSINESS PROCESS, OPERATIONS AND FINANCIAL PLANNING
● Monthly sales forecasting and business analysis/reporting to FP&A team to track revenue and margin KPI
● Developed and improved on various merchandising tools such as for Pricing margin reviews, linelist maintenance and communications and IT system integration This institutionalized basic business processes and financial metrics and avoided duplicating efforts for tracking and reporting purposes
● Supported Operational goals of inventory reduction and control by setting individual country SKU productivity target and drove it relentlessly at every merchandising meeting This resulted in revenue growth and cost savings and ultimately met Bonus KPI of inventory turns
● Actively involved with HR to define job scopes and hiring of team members as the organisation evolves so as to efficiently make use of existing resources and align with employee career aspirations
COMMUNICATIONS
● Effectively articulated Asia’s seasonal merchandising and product – marketing strategies at regional Sales meetings, and global functional milestone meetings which resulted in their buy-in and prioritized support for execution
● Successfully negotiated with South APAC’s biggest distributor to give up some markets for Fitflop to appoint better distributors for accelerated, quality growth
PROFESSIONAL DEVELOPMENT
· Goggle Career Certificate (GCC): Advanced Data Analytics
· Bunka Language School: Elementary Japanese E1-3
· NUS Business School: General Management Program
· Singapore Institute of Management: Graduate Diploma in Financial Management
· Textile and Fashion Industry Training Centre Singapore: Introduction to Textile Certification Course
· Altron School of Computing: MS Excel level 2
VOLUNTEERING
· Cloop – Sorting used clothes for sale, setting up/ manning/ tearing down swap events, educating consumers about the circular fashion economy.
· Willing Hearts Soup Kitchen – food packing and door-to-door distribution of packed meals to beneficiaries.
· Food from the Heart – food packing and distribution, collection of unsold bread and delivery to beneficiaries.
PROFESSIONAL DEVELOPMENT
· Goggle Career Certificate (GCC): Advanced Data Analytics
· Bunka Language School: Elementary Japanese E1-3
· NUS Business School: General Management Program
· Singapore Institute of Management: Graduate Diploma in Financial Management
· Textile and Fashion Industry Training Centre Singapore: Introduction to Textile Certification Course
· Altron School of Computing: MS Excel level 2