Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angeline Chu

Summary

As a certified Human Resources (HR) Professional, adaptable and approachable with incomparable interpersonal skills, there is hands-on experience in the application of HR concepts and principles learned through broad-based experiences and academics. Recognized for making effective decisions independently, resolving all kinds of conflicts, organizing work, and handling priorities. A track record is maintained for maintaining confidentiality and dealing with sensitive information and situations. Evaluating and recommending best practices for the application of human resource systems and policies. Organizational capability issues are resolved, and opportunities that align with business needs are proactively identified. Senior management is engaged and influenced to support and implement HR initiatives across the organization.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior HR Generalist - HRBP

H2 Games Pte Ltd
01.2023 - Current

In my role as the sole HR professional within a burgeoning startup, I orchestrate the entire spectrum of the employee journey, from recruitment to departure. My focus is on harmonizing HR strategies with the company's overarching objectives, guaranteeing adherence to employment regulations, and nurturing a workplace ethos that exudes positivity. I spearhead endeavors in talent forecasting, performance oversight, and fostering employee commitment, all while overseeing compensation and benefits schemes aimed at enticing top-tier talent. Through the cultivation of robust relationships with stakeholders and the deployment of strategic HR methodologies, I am instrumental in propelling the organization forward.


Key Highlights and Achievements:

  • Devised competitive compensation frameworks and benefits packages, elevating the company's allure to high-caliber professionals and bolstering retention rates.
  • Architected comprehensive HR policies and Standard Operating Procedures (SOPs), providing a solid foundation for operational efficiency and legal compliance.
  • Elevated employment contracts for both permanent staff and interns, ensuring alignment with Singapore's labor legislation and mitigating legal exposure.
  • Forged a collaborative alliance with a local polytechnic, amplifying the company's brand visibility and facilitating recruitment endeavors through joint events.
  • Successfully fulfilled all vacant positions via streamlined in-house recruitment strategies, resulting in reduced external hiring expenses and optimized talent acquisition procedures.

HR Specialist - HRBP

CITIC Commodities Pte Ltd
04.2021 - 01.2023

Responsible for managing all HR functions for up to 30 employees in the Singapore office. This encompasses recruitment, retention, payroll, onboarding, training, performance management, benefits administration, and handling grievances. Oversees payroll outsourcing, taxation compliance, and government reporting. Manages employee medical insurance and work pass applications. Drives training initiatives aligned with business needs and implements HR strategies in line with corporate goals. Ensures legal compliance and provides monthly HR reports to management. Additionally, regular reporting to management, ad-hoc tasks, and attending board meetings to document minutes and foster alignment between management, HR strategies, and our Chinese stakeholders.


Key Highlights and Achievements:

  • Rapid implementation of PDPA policy in accordance with Singapore data protection laws within a month.
  • Efficient rollout of internal company compliance measures within a short timeframe.
  • Successful negotiation with recruiters resulting in a 5% reduction in placement fees for part-time to full-time employee conversions.
  • Conducting comprehensive onboarding orientations for new hires covering company background, policies, and procedures.
  • Inclusion of new expenses in the HR annual budget for external training, development, and welfare, enhancing staff benefits.
  • Effective management of medical insurance renewals:Securing group medical insurance with lower premiums and enhanced dental coverage after market comparison.
    Recommending a new insurer for management's insurance renewal, achieving lower premiums and improved international coverage.

Human Resources Executive

Antanium Resources Pte. Ltd.
03.2018 - 03.2021

As the HR, I spearheaded diverse responsibilities spanning recruitment, onboarding, benefits administration, employee relations, and HR support for regional offices. From managing recruitment processes to ensuring smooth onboarding and handling employee relations, my role encompassed a broad spectrum of HR functions. Additionally, I managed miscellaneous HR-related matters and provided support to regional offices, ensuring alignment with company policies and procedures.


Key Highlights and Achievements:

  • Reviewed and updated the employee handbook for Singapore and Dubai, ensuring compliance and clarity.
  • Successfully organized the annual staff retreat for global offices, managing accommodations and flights for employees from Singapore, Dubai, UK, Hong Kong, Guangzhou, and Indonesia.
  • Orchestrated the company's Chinese New Year events for customers, suppliers, bankers, and internal employees, hosting up to 120 attendees.
  • Led the transition of new entities' payroll systems, enhancing efficiency by implementing an HRIS system.



Human Resources, Senior Manager

Bank Of China Limited
09.2017 - 03.2018

The role encompasses end-to-end recruitment services, collaborating with business units to gauge manpower needs, and devising efficient recruitment strategies. It involves ensuring adherence to risk, control, and compliance policies, while monitoring HR budgets. Additionally, it entails administering benefits like insurance and leave programs, managing personnel records, and handling ad hoc projects as needed by management.

Senior HR Executive - HRBP

True Yoga Pte Ltd
06.2013 - 05.2017

As the Regional HR Executive overseeing Singapore, Malaysia, Taiwan, and Thailand, my role encompasses aligning HR practices with business objectives and regional regulations. Key responsibilities include recruitment, induction, and onboarding, ensuring compliance with HR policies, managing attendance and leave records, overseeing performance management and employee engagement initiatives, handling compensation and benefits, as well as training and development programs. Additionally, I manage work pass applications and renewal processes, maintain candidate databases, conduct background verifications, and handle payroll computations and statutory claims. I collaborate closely with department heads on performance appraisals and training needs analysis, while also coordinating with external training partners and government authorities to administer training grants. My focus is on fostering strong stakeholder relationships, providing strategic HR support, and driving organizational effectiveness across diverse regional contexts.

HR Officer

IM Holdings Pte Ltd
03.2012 - 04.2013

As an HR officer, responsibilities include maintaining employee records & training info, managing attendance & leave, overseeing office security & uniform issuance, aiding in recruitment processes, drafting various employment-related letters, processing claims, updating HR reports, handling payroll for around 150 employees, managing HR operations in Malaysia and Singapore, assisting with income tax submissions and training grant applications, and ensuring compliance with government training grants and subsidies.

Education

Bachelor of Science - Human Psychology

Liverpool John Moores University
Liverpool, UK
2011

Diploma - in Counselling

Tunku Abdul Rahman University of Mgmt & Technology
Malaysia
2009

Skills

  • HR policies and procedures
  • Onboarding and Orientation
  • Benefits Administration
  • Talent Acquisition
  • Compensation and benefits
  • Employment law compliance
  • HR software proficiency
  • Performance Management
  • Organizational Development
  • Employee Retention
  • Recruitment Strategies
  • Succession Planning
  • Employment law
  • Company policies
  • HR analytics
  • Labor Relations
  • Health benefits
  • Training development
  • Conflict Resolution
  • Problem-Solving
  • Policy Improvement Recommendations
  • Human Resource Information System HRIS
  • Employee Engagement Strategies
  • Budget Administration
  • Administering Disciplinary Procedures
  • Leadership Training and Development
  • Exit Interviews and Processes

Certification

IHRP - CP, Institute for Human Resource Professionals

Languages

English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
Malay
Advanced (C1)

Timeline

Senior HR Generalist - HRBP

H2 Games Pte Ltd
01.2023 - Current

HR Specialist - HRBP

CITIC Commodities Pte Ltd
04.2021 - 01.2023

Human Resources Executive

Antanium Resources Pte. Ltd.
03.2018 - 03.2021

Human Resources, Senior Manager

Bank Of China Limited
09.2017 - 03.2018

Senior HR Executive - HRBP

True Yoga Pte Ltd
06.2013 - 05.2017

HR Officer

IM Holdings Pte Ltd
03.2012 - 04.2013

Bachelor of Science - Human Psychology

Liverpool John Moores University

Diploma - in Counselling

Tunku Abdul Rahman University of Mgmt & Technology
Angeline Chu