Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Angel Nai

Angel Nai

Singapore

Summary

拥有丰富的项目管理、教育和销售领导经验,擅长团队管理和目标实现。具有优秀的问题解决能力、战略规划能力和高效的沟通技巧。Highly experienced professional with a strong background in project management, education, and sales leadership. Proven ability to lead diverse teams, deliver results, and drive organizational growth. Skilled in problem-solving, strategic planning, and effective communication.


Overview

19
19
years of professional experience

Work History

中心校长( Centre Principle)

United Language Centre
04.2023 - Current
  • 市场敏锐度高,业绩突出,连续销冠,卓越沟通技巧,开发新客户的同时保持现有客户的长期合作。通过与团队成员分享经验和技巧,带动团队整体业绩提升,为中心的业务增长做出了显著贡献。With sharp market acumen and outstanding performance, I consistently achieved top sales status. Leveraging excellent communication skills, I successfully acquired new clients while maintaining long-term relationships with existing ones. By sharing experiences and strategies with team members, I significantly improved overall team performance, contributing notably to the center's business growth.
  • 擅长全面运营管理和团队建设。制定高效的工作流程和激励机制,提升员工士气和工作效率,使中心业绩增长20%以上。同时,通过优化客户服务流程和课程管理,提高客户满意度,并确保中心的长期稳定发展。Oversee all aspects of operations and team management. Efficient workflows and motivational programs, boosting team morale and productivity, which led to over 20% growth in center performance. Optimized customer service processes and course management to enhance client satisfaction and ensure the long-term stability of the center.


创始人 (Founder)

上海意像展览展示有限公司
03.2016 - 03.2023
  • 主导多个大型医院、学校项目的设计与规划

Led the design and planning of multiple large-scale hospital and school projects.

  • 领导30余人的团队,确保项目执行顺畅。

Led a team of 30+ professionals, ensuring seamless collaboration and project execution.

  • 成功按时完成项目,超出客户预期。

Successfully delivered projects on time, exceeding client expectations.

中心副校长 (Deputy Centre Principle)

华尔街英语培训公司 (Wall Street English Training Company)
02.2008 - 02.2016
  • 提升运营效率,使客户满意度提高了20%。

Enhanced operational efficiency, achieving a 20% increase in customer satisfaction.

  • 监督日常运营并领导新课程开发。

Supervised daily operations and spearheaded the development of new training courses.

  • 管理讲师和行政人员团队,营造卓越文化。

Managed a team of instructors and administrative staff, fostering a culture of excellence.

课程顾问(Course Consultant)

北京新东方英语培训学校(Beijing New Oriental English Training)
01.2006 - 01.2008
  • 负责课程咨询、制定课程方案及退班咨询,出色完成销售指标。具备强大的交流与沟通能力,善于处理各类突发事件。

Responsible for course consultation, program planning, and class withdrawal advisory, consistently achieving sales targets. Possess excellent communication and interpersonal skills, adept at handling various emergencies effectively

Education

Ph.D. - Education

英国提赛德大学 (Teessidde University) 在读

Master of Arts - Business Administration

英国北安普顿大学 (The University of Northampton)
United Kingdom
08-2024

工商管理本科 -

华东师范大学
07.2020

英语培训课程 -

华尔街英语培训学校
08.2011

Skills

  • Project Management
  • Leadership
  • Education & Training
  • Communication
  • Data Analysis
  • Friendly, positive attitude
  • Time management
  • Attention to detail
  • Flexible and adaptable

Languages

English
Mandarin

Timeline

中心校长( Centre Principle)

United Language Centre
04.2023 - Current

创始人 (Founder)

上海意像展览展示有限公司
03.2016 - 03.2023

中心副校长 (Deputy Centre Principle)

华尔街英语培训公司 (Wall Street English Training Company)
02.2008 - 02.2016

课程顾问(Course Consultant)

北京新东方英语培训学校(Beijing New Oriental English Training)
01.2006 - 01.2008

工商管理本科 -

华东师范大学

英语培训课程 -

华尔街英语培训学校

Ph.D. - Education

英国提赛德大学 (Teessidde University) 在读

Master of Arts - Business Administration

英国北安普顿大学 (The University of Northampton)
Angel Nai