Angel Lee Jia Qi

• Identified and maximized sales opportunities, and increased customer retention rates
• Trained new sales professionals and provided coaching as needed to maintain company sales success
• Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors
• Assisted employees and visitors with tasks as needed.
• Utilized multiple marketing strategies to improve profitability.
• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.

Follow up with customer for re-orders.

Started from Trainee - Sales Assistant - Senior Sales Assistant- Supervisor and lastly Assistant Brand Manager. It took few years , but the skills learn stays with me.

• Settled any customer disputes in a professional and pleasant manner
• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
• Brought forth excellent customer service skills and a committment to customer satisfaction
• Helped to increase customer return rates by providing excellent customer service at all times
• Maintained up-to-date knowledge of all retail promotions.