Angel Gan Hui Ling
Summary
- A highly self-motivated and versatile person with who is able to work in a busy environment. Resourceful and responsible in making process. A good team player and excellent in active listening. Hands-on skills, Microsoft Word, Excel, PowerPoint and simple maintenance of equipment i.e. replacing of light bulb.
Overview
8
8
years of professional experience
Work History
Kitchen Assistant
OmiPacific
Singapore
11.2016 - 05.2019
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Assisted in reducing kitchen waste through careful portion control measures.
- Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
Juice Bar Attendant
Yaoya Fresh Energy
Singapore
03.2018 - 09.2018
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Participated in staff training sessions to continuously improve product knowledge and service skills.
- Collaborated with team members to maintain an efficient workflow during peak business hours.
- Implemented waste reduction strategies by monitoring expiration dates on perishable products and rotating stock accordingly.
- Contributed to the development of new menu items through research and experimentation with ingredients.
- Prepared fresh juices, smoothies, and other menu items according to company recipes and customers'' preferences.
- Supported store marketing efforts by creating visually appealing displays featuring seasonal or promotional items.
- Adhered to all company policies and procedures, including food safety regulations, throughout daily operations.
- Served as a reliable resource for both coworkers seeking assistance or guidance on various tasks related to juice bar operations.
- Cultivated a positive atmosphere among team members through open communication channels, fostering effective teamwork dynamics toward shared goals.
- Demonstrated strong multitasking skills while managing multiple orders simultaneously under pressure.
- Increased repeat business by establishing rapport with regular customers and remembering their preferences.
- Created unique juice blends and recipes.
- Described menu items and daily specials to customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Service Crew Member
Saizeriya
Singapore
06.2019 - 06.2020
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Operation Executive, Technician
Baby Express
Singapore
12.2022 - 04.2025
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Provided ongoing training to team members, enhancing skillsets and overall productivity.
- Implemented inventory management systems, reducing stock discrepancies and wastage.
- Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Education
PSLE -
Zhangde Primary School
Singapore'N' Level -
Queensway Secondary School
SingaporeNitec - Mechatronic Engineering
ITE College West
SingaporeHigher Nitec - Facility Management
ITE College West
Singapore05.2020
Skills
- Leadership skills
- Troubleshooting
- Maintenance of electrical appliances
- Electrical faults
- Communication
- Numerical skills
- Listening skills
- Leadership
- Microsoft Office
- MS Word
- MS Excel
- MS Powerpoint
- Social Media
Honours And Achievements
- Silver for Nitec MCE Skills Day
- Director’s List
- Sg50 Youth Celebrate! Freestyle Exhibition Drill Performance
- Bronze Young Engineer Award
Skills And Achievements
National Cadet Corp, Green Club, Learned troubleshooting and maintenance of electrical appliances., Electrical faults (Fuse blown, Switch fault, Broken Wiring, Wrong connection, etc), Air-conditioning (change of filter), Programming language, Able to communicate well with peers., Able to work with numbers., Able to listen effectively., Able to lead in certain situations., Microsoft Office such as MS Word, MS Excel and MS PowerPoint., Social Media, Email Communication
Timeline
Operation Executive, Technician
Baby Express
12.2022 - 04.2025
Service Crew Member
Saizeriya
06.2019 - 06.2020
Juice Bar Attendant
Yaoya Fresh Energy
03.2018 - 09.2018
Kitchen Assistant
OmiPacific
11.2016 - 05.2019
PSLE -
Zhangde Primary School
'N' Level -
Queensway Secondary School
Nitec - Mechatronic Engineering
ITE College West
Higher Nitec - Facility Management
ITE College West