Summary
Overview
Work History
Education
Skills
Field study
Certification
Languages
Timeline
Generic

Ang Delong

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Uniqlo, Singapore. Excelled in word processing and effective communication, significantly improving store environment and sales processes. Skilled in inventory management and customer relations, contributing to a positive shopping experience and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Uniqlo, Singapore
10.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Sales Associate

Skchers Singapore
08.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.

Service Assistant

Swissotel The Stafford Singapore
05.2019 - 11.2020
  • Stock up condiment and set up up plate and fork and tray
  • Brew coffee and tea
  • Send food to guest room
  • Answer customer inquiries
  • Help other departments if needed
  • Answer call take order
  • Processed payments for orders and provided customers with change.
  • Set up tray and wamer for food
  • Pick up birthday cake and fruit bowl from bakery
  • Send fruit bowl and birthday cake to guest room

Education

No Degree - Work Place Numeracy And Literacy

APSN DELTA SENIOR SCHOOL
Singapore, Null, Singapore
11.2019

Skills

Perform Word Processing Functions

Communicate and Relate Effectively at the

Develop Personal Effectiveness at Operations Level

Field study

Food &beverage

Communicate and Relate Effectively at the

Workplace

Maintain Food and Beverage Service Environment


Provide Safety and Security for Guests

Develop Personal Effectiveness at Operations

Follow Food and Beverage Safety and Hygiene

Policies and Procedures

Prepare Non-Alcoholic Beverages

Prepare and Serve Coffee & Tea

Prepare for Service (Mise en Place)

Handle Guests/Customers' Concerns and Feedback

Maintain Food and Beverage Service Environment

Prepare for Service (Mise en Place)

Prepare Non-Alcoholic Beverages


Certification

  • Communicate and Relate Effectively at the
  • Develop Personal Effectiveness at Operations Level
  • Perform Word Processing Functions


Work place numeracy and literacy


Workplace Literacy (Listening) - Level 5


Workplace Literacy (Reading) - Level 4


Workplace Literacy (Speaking) - Level


Workplace Numeracy - Level 4

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)

Timeline

Retail Sales Associate

Uniqlo, Singapore
10.2022 - Current

Sales Associate

Skchers Singapore
08.2021 - 08.2022

Service Assistant

Swissotel The Stafford Singapore
05.2019 - 11.2020

No Degree - Work Place Numeracy And Literacy

APSN DELTA SENIOR SCHOOL

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