ANDY ROY SIAN
Nilai
Summary
A self-driven and resourceful professional with over 20 years of senior management experience dedicated to driving digital transformation and business innovation. Expertise in future-proofing organizations through the implementation of cutting-edge initiatives. Recognized thought-leader in blockchain technology, digital economy, and e-commerce, bringing a wealth of knowledge to the table. Well-versed in digital strategic planning, go-to-market strategy formulation, public-private partnerships, training and upskilling, as well as stakeholder and team management.
Overview
22
22
years of professional experience
10
10
Certifications
Work History
Senior Manager/Business Analyst, Data Management & Digital Strategy Department
Bank Pertanian Malaysia Berhad (Agrobank)
Kuala Lumpur, Malaysia
02.2023 - Current
- Support the creation and expansion of Agrobank's Digital Business Transformation Plan and Roadmap.
- Lead and initiate Agrobank's key digital capabilities evaluation and adoption i.e Enterprise Cloud (PaaS and IaaS), FinOps, Super App and API Management Platform.
- Provide advice and support in key digital and non-digital projects i.e New Financing Origination System, New Mobile App Online Account Opening, Digital Takaful platform and Customer Journey Mapping.
- Provide advice and support in identifying, hiring and training of digital talents.
- Anticipate, engage and acquire support from other key internal stakeholders on topics regarding BNM RMiT and Outsourcing policies.
- Identify, assess and recommend new strategic digital capabilities, tech partnerships and affiliates for inclusion into Agrobank's digital ecosystem.
- Monitor and anticipate industry trend changes on on-going basis, and provide recommendations for inclusion into organization's future digital business transformation plan and roadmap.
- Lead cross-functional teams to achieve project milestones and deliver high-quality results.
- Improve team performance by providing comprehensive training and fostering a collaborative work environment.
Head, Business Development Section
Bank Pertanian Malaysia Berhad (Agrobank)
Kuala Lumpur, Malaysia
10.2022 - 01.2023
- Established strategic partnerships with federal and state government agencies on Agriculture-related agenda.
- Supported and co-led the engagements with stakeholders in Sabah and Sarawak.
- Managed the day-to-day operations of the unit.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Program Manager, eMarketplace Systems and Operations
Bank Pertanian Malaysia Berhad (Agrobank)
Kuala Lumpur, Malaysia
09.2021 - 09.2022
- Supported the creation and expansion of Agrobank's New Business Model (NBM).
- Designed and delivered the end-to-end target operating model for eMarketplace business.
- Developed, setup and operationalized eMarketplace technology eco-system and business operations.
- Managed the day-to-day operations, operational risks & systems security risks related to the eMarketplace business.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Founder | Digital Business Transformation Management Strategist & Advisor | Industry Speaker | Corporate Trainer
ADR Tech Consulting
Negeri Sembilan, Malaysia
03.2021 - 09.2021
- Rendered comprehensive consultation to clients across diverse industries in the areas of Digital Business Transformation, Program & Project Management as well as Talent Upskilling and Training.
- Conducted deep-dives of existing processes to identify gaps and deficiencies while recommending revenue and cost-effective improvement strategies.
- Facilitated Blockchain upskilling and transformation programs to C-level professionals, senior management teams along with Board of Directors.
- Assisted clients in evaluating and adopting the emerging technologies and digital capabilities such as Blockchain, IoT, Cloud, API, and Big Data Analytics towards meeting respective business needs.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
General Manager, PaynGo, Blockchain Centre of Excellence and ICT
Malaysia Economic Development Berhad
Selangor, Malaysia
09.2019 - 07.2020
- Drove the formulation and execution of strategic operational plans for two business units towards achieving set objectives.
- Rolled out the Go-to-Market strategies for PaynGo (Fintech - eWallet, Micro-Financing, Insurance, Remittance), Telco, Cloud & Connectivity portfolios.
- Pioneered and managed the Blockchain Centre of Excellence in providing digital business transformation-related services encompassing Blockchain-related upskilling programs, advisory and consultancy, Cloud-based solutions and technical support for the Enterprise market in Malaysia.
- Took on the role of Head of ICT while also serving as the main spokesperson in representing the company in public forums and industry events as speaker and panelist on Digital Economy.
Director, Business Development - Public Sector, Senior Business Consultant & Corporate Trainer
NEM Malaysia Sdn Bhd
Kuala Lumpur, Malaysia
04.2018 - 09.2019
- Enhanced and rolled out the Go-to-Market strategy for growing NEM's revenue, coverage and influence for Government and Public sector Enterprise clients in Malaysia and Indonesia.
- Led the team in planning and executing aggressive public sector engagements with the Federal & State Governments, Government-Linked Companies and Government-owned Higher Education Institutions.
- Represented NEM Malaysia in industry events and forums as speaker and panelist to promote and organize Blockchain talent upskilling and consulting programs for Enterprise clients.
- Led and conducted digital business transformation discovery workshops with Enterprise clients to identify existing business problems and potential solutions.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Blockchain Technology Evangelist, Strategist & Business Development - Govt, GLC & Higher Education
NEM Malaysia Sdn Bhd
Kuala Lumpur, Malaysia
04.2018 - 10.2018
- Developed and rolled out the Go-to-Market strategy for growing NEM's revenue, coverage and influence for Government and Public sector Enterprise clients in Malaysia and Indonesia.
- Developed and strengthened relationship with government agencies, GLCs and Higher Education Institutions.
- Drove commercial engagements in Malaysia, especially for Sarawak, Sabah and Indonesia, while representing the company in various industry events and forums.
- Led and conducted digital business transformation discovery workshops with Enterprise clients to identify existing business problems and potential solutions.
Assistant Vice President, eCommerce Business Development
Pos Malaysia Berhad
Kuala Lumpur, Malaysia
09.2016 - 03.2018
- Partnered with internal and external stakeholders in conceiving and implementing strategies towards positioning the company to become the No.1 eCommerce end-to-end e-Fulfillment provider.
- Assisted in rolling out and executing plans for the Pos Malaysia's e-Commerce business transformation agenda.
- Spearheaded the operationalization of 'Smart Postman' data harvesting initiative for Sabah and Sarawak as well as e-Philately, a joint initiative with MCMC's Postal Division and Pos Malaysia's Philately Division.
- Represented the company as a panelist and speaker in engaging industry stakeholders, as well as influencing the Sabah & Sarawak state government's digital economy plans and agendas.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
Manager, Business Intelligence & Data Management
Malaysia Airports Holdings Berhad
Selangor, Malaysia
01.2010 - 08.2016
- Led a team of 9 direct reports and 8 indirect reports in overseeing the entire Point-of-Sale (POS) system across all international airports in the country.
- Championed program management of the Retail & Category Management Analytics for Commercial Services Division.
- Contributed immensely to the strategic planning and execution of various business transformation agendas including RtS2020 (Runway to Success 2020) Total Airport Experience (TAE) initiative, New & Enhanced Mobile App, Loyalty Program, e-Commerce & Mobile Commerce, Headcount and API Management Platforms.
- Drove system innovation and improvement including Big Data Analytics proof of concept (POC) with MDeC & Fusionex, e-Commerce and Mobile Commerce POC with Pos Malaysia & Asiaspace, and API Management POC with CA-IT & CA Technologies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Manager, Agency & Alliances
Malaysia Airports Holdings Berhad
Selangor, Malaysia
01.2010 - 12.2012
- Led a small team in overseeing the entire strategic alliances and partnerships matters for the ICT systems integration business unit.
- Supported the ICT systems integration business unit as Pre-sales Manager in winning customer deals and projects.
- Developed and maintained relationships with customers and suppliers.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Education
MBA - Business Administration And Management
INTI International University
Negeri Sembilan, Malaysia02-2022
Bachelor of Science - Information Technology
Universiti Teknologi MARA (UiTM)
Selangor, Malaysia06-2002
American Degree Program/Associate Degree - Management Information Systems
Kolej Unitek Malaysia
Selangor, Malaysia07-1997
Skills
- Cross-functional Team Leadership, Collaboration & Team Coordination
- Collaboration & Strategic Partnerships
- Influencing and Negotiating
- Relationship Building
- Strategic Planning
- Idea Development and Brainstorming
- Interpersonal & Communication
- Budget Management
- Program & Project Management
- Work Planning and Prioritization
- Trend Awareness & Market Analysis
- Strategic & Critical Thinking
- Problem Identification & Solving
- Business & Stakeholder Management
- Cloud Computing
- Influencing Others
- Task Delegation
- Business Development & Strategy
- Data-driven Decision Making
- Documentation and Reporting
- Talent Development
- Hiring and Training
- Coaching & Mentoring
- Commercial Acumen
- Google Workspace
- Microsoft Office 365
- Microsoft Project
Certification
- AWS Solution Architect - Associate, Amazon Web Services Certification Exam, on-going
- CompTIA Cloud+, CompTIA, 12/24
- CompTIA Cloud+ Training Course, Iverson Associates, 07/24
- FinOps Certified Practitioner, FinOps Foundation, 07/24
- Introduction to FinOps : Awareness Workshop, Alphaus, 06/24
- Change Management Foundations, LinkedIn, 04/24
- Effectively Leading Digital Transformation, LinkedIn, 04/24
- Technology Business Management (TBM) Executive Primer Course, TBM Council, 04/24
- Introduction to FOCUS (FinOps Open Cost and Usage Specification), FinOps Foundation, 03/24
- Technology Business Management (TBM) Agile Primer Course, TBM Council, 03/24
- Technology Business Management (TBM) Cloud Primer Course, TBM Council, 03/24
- MSDP-COPW - Microsoft Copilot Quick Glance Workshop, Trainocate Malaysia, 02/24
- GCFW - Google Cloud Fundamentals, Trainocate Malaysia, 12/23
- Architecting on AWS, Iverson Associates, 11/23
- FinOps Personas - Leader Training Course, FinOps Foundation, 09/23
- AWS Certified Cloud Practitioner, Amazon Web Services, 09/23
- Cloud Security Concepts: Services and Compliance, LinkedIn, 08/23
- Cloud Security Architecture for the Enterprise, LinkedIn, 08/23
- AWS Cloud Practitioner Essentials, Iverson Associates Sdn Bhd, 08/23
- AWS: Cost and Performance Optimization, LinkedIn, 08/23
- AWS Well-Architected Framework: Cost Optimization Pillar, LinkedIn, 08/23
- AWS Well-Architected Framework: Performance Efficiency Pillar, LinkedIn, 08/23
- AWS Well-Architected Framework: Reliability Pillar, LinkedIn, 08/23
- AWS Well-Architected Framework: Sustainability Pillar, LinkedIn, 08/23
- AWS Well-Architected Framework: Operational Excellence Pillar, LinkedIn, 07/23
- AWS Well-Architected Framework: Security Pillar, LinkedIn, 07/23
- Getting Started with the AWS Well-Architected Framework, LinkedIn, 07/23
- Chief Technology Officer Career Guide, LinkedIn, 07/23
- Cloud DevOps Concepts: Understanding Processes and Services, LinkedIn, 07/23
- LFS175x: Introduction to FinOps, The Linux Foundation, 07/23
- FinOps Essential for Cloud Deployments, LinkedIn, 07/23
- Cloud Architecture: Design Decisions, LinkedIn, 06/23
- Creating and Leveraging a Cloud Centre of Excellence in Your Organization, LinkedIn, 06/23
- Designing RESTful APIs, LinkedIn, 06/23
- Digital Strategy, LinkedIn, 06/23
- Enterprise Architecture Foundations, LinkedIn, 06/23
- Enterprise Architecture in Practice, LinkedIn, 06/23
- Framing Cloud Discussions for the C-Suite, LinkedIn, 06/23
- Infrastructure & Application Modernization with Google Cloud, Google Cloud Skill Boost, 06/23
- Innovating with Google Cloud, Google Cloud Skill Boost, 06/23
- Learning Cloud Computing: Public Cloud Platforms, LinkedIn, 06/23
- Presenting Cloud Migration Benefits to the C-Suite, LinkedIn, 06/23
- Strategic Business Analysis, LinkedIn, 06/23
- Understanding Google Cloud Security and Operations, Google Cloud Skill Boost, 06/23
- Fintech: Embedded Finance, Payments, BaaS & API Banking, Global Fintech Academy, 05/23
- Professional Scrum Master I, Scrum.org, 05/23
- Digital Transformation with Google Cloud, Google Cloud Skill Boost, 03/23
- Cloud Architecture: Core Concepts, LinkedIn, 12/22
- Business Acumen for Project Managers, LinkedIn, 11/21
- Leading with Emotional Intelligence, LinkedIn, 10/21
- Hybrid Project Management: Do What Works, LinkedIn, 10/21
- Certified Associate in Project Management, Project Management Institute, 10/21
- Business Analysis for Project Managers, LinkedIn, 09/21
- Delivering Results with a Business-focused PMO, LinkedIn, 08/21
- Program Management Foundations, LinkedIn, 08/21
- WordPress: Ecommerce, LinkedIn, 08/21
- Food Fraud Prevention Overview MOOC, Food Fraud Prevention Academy, 08/21
- Food Defense Awareness, Food Safety Preventive Controls Alliance (FSPCA), 08/21
- Transitioning From Waterfall to Agile Project Management, LinkedIn, 07/21
- Scrum: The Basics, LinkedIn, 07/21
- Agile Fundamentals: Including Scrum and Kanban, Udemy, 07/21
- Agile Project Leadership, LinkedIn, 07/21
- Agile at Work: Building Your Agile Team, LinkedIn, 07/21
- Agile Development in the New World of Work, LinkedIn, 07/21
- Professional Certificate in Project Management, Brickfields Asia College (BAC), 07/21
- Sales Certification - OutSystems for Digital Transformation, OutSystems, 06/21
- Fundamentals of Digital Marketing, Google Digital Garage, 06/21
- Digital Business Transformation Management, CXO Transform, 04/21
- 5-Day Digital Business Transformation Challenge, CXO Transform, 03/21
- Managing Crisis in the Best Way: Practitioner's Approach, MAHSA University, 04/20
- HRDF Train the Trainer, Impian Helang (M) Sdn Bhd, 04/19
- Finance for Non-finance Executives, IKnowledge, 04/15
- Building, Managing, & Benefiting from Successful Strategic Alliances & Partnerships, World Class Training Centre, 11/14
- Communication and Presentation Skills for Managers, ITD World, 11/13
- Partner Relationship Management, World Class Training Centre, 06/12
- Negotiate For Success, Thomvell International, 06/11
- Making A Difference, Zubedy, 04/11
- Managing Key Customers, EiCo Educational Researchers & Consultants, 10/05
- Effective Sales Management, EiCo Educational Researchers & Consultants, 12/04
- Delivering High-impact Presentations, People & Performance Consulting, 12/03
Professional Highlights
- Successfully forged the partnership between NEM Malaysia, Universiti Malaysia Sabah (UMS) and Sabah-Net that resulted in the creation of Blockchain project for the notarization and verification of PhD, Master and Bachelor Degree academic certificates for UMS graduates.
- Successfully forged the alliance between NEM Malaysia, ProximaX Malaysia and National Institute of Occupational Safety and Health (NIOSH) that resulted in the project to blockchain NIOSH's certification process.
- Successfully forged the partnership between ProximaX Malaysia and Faculty of Economics and Management, UKM, that resulted in the first successful Blockchain-powered e-Voting proof of concept project for selecting the faculty's students' official representatives.
- Instrumental in crafting and influencing Sarawak Digital Economy Agenda high-level plans and strategies with Sarawak government that included the setting up of eCommerce Fulfilment facility at Kuching International Airport, and other strategic locations in Sarawak.
- Led the successful GST project planning, implementation and closure that affected Point-of-Sale (POS) system at KLIA, klia2, Kuching, Kota Kinabalu, Penang and Langkawi International Airports and SAP Flexi RE module for Commercial Services, MAHB.
- Successfully introduced the 'pay-per-use' rental model and new terms & conditions for Point-of-Sale (POS) system rental contracts at KLIA, klia2, Kuching, Kota Kinabalu, Penang and Langkawi International Airports that produced better OPEX savings and control for Commercial Services, MAHB.
- Led the successful technology refresh/upgrade project planning, implementation and closure of Point-of-Sale (POS) system at KLIA, klia2, Kuching, Kota Kinabalu, Penang and Langkawi International Airports and SAP Flexi RE module for Commercial Services, MAHB.
- Played an immense role in identifying, evaluating and adopting emerging digital technologies such as Big Data Analytics, Internet-of-Things (IoT), e-Commerce, Cloud computing and Application Programming Interface (API), as well as other potential digital capabilities, to successfully digitalize and transform the airport commercial business and operations in MAHB.
- Contributed immensely in winning the project by the Ministry of Defence to design, develop, deliver, install, test and commission the Military Officer Online Recruitment platform to Tech Innovasi.
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
Timeline
Senior Manager/Business Analyst, Data Management & Digital Strategy Department
Bank Pertanian Malaysia Berhad (Agrobank)
02.2023 - Current
Head, Business Development Section
Bank Pertanian Malaysia Berhad (Agrobank)
10.2022 - 01.2023
Program Manager, eMarketplace Systems and Operations
Bank Pertanian Malaysia Berhad (Agrobank)
09.2021 - 09.2022
Founder | Digital Business Transformation Management Strategist & Advisor | Industry Speaker | Corporate Trainer
ADR Tech Consulting
03.2021 - 09.2021
General Manager, PaynGo, Blockchain Centre of Excellence and ICT
Malaysia Economic Development Berhad
09.2019 - 07.2020
Director, Business Development - Public Sector, Senior Business Consultant & Corporate Trainer
NEM Malaysia Sdn Bhd
04.2018 - 09.2019
Blockchain Technology Evangelist, Strategist & Business Development - Govt, GLC & Higher Education
NEM Malaysia Sdn Bhd
04.2018 - 10.2018
Assistant Vice President, eCommerce Business Development
Pos Malaysia Berhad
09.2016 - 03.2018
Manager, Business Intelligence & Data Management
Malaysia Airports Holdings Berhad
01.2010 - 08.2016
Manager, Agency & Alliances
Malaysia Airports Holdings Berhad
01.2010 - 12.2012
MBA - Business Administration And Management
INTI International University
Bachelor of Science - Information Technology
Universiti Teknologi MARA (UiTM)
American Degree Program/Associate Degree - Management Information Systems
Kolej Unitek Malaysia