Wah Peng (Andy) Sim

Managing team responsible for supporting retail IT site systems in company owned service stations across AP markets (Thailand, Singapore, NZ, HK, Macau, Pacific islands: Guam, Saipan, New Caledonia), stewarding annual base operating budget of >6M USD. I'm part of stakeholders steering capital projects >25M delivering point of sales upgrades, loyalty and payments solutions for petroleum and convenience retail.

MoC track lead responsible for managing communications and training plan for major internal customer facing IT service projects delivering PC hardware refresh, Skype and video conferencing facilities for ~15K end users across AP offices.

Managed regional team providing level 4 engineering and design solutions for corporate voice and data network.

Managed team responsible for level 1 support for data network and VoIP services across Singapore offices.

Managed team providing level 2 support for applications used in global refining, chemicals and upstream production sites.

Expatriate business assignment based in Thailand. Managed team supporting wetstock and fuel reconciliation for 600+ company owned retail stations in AP.

Responsible for Singapore LPG sales (B2B and distributor channels). Successfully converted largest distributor from competitor, significantly growing volume and earnings.

Service manager for key vendors (NCR, Orange Business Services, Cisco, AT&T)

Responsible for AP WAN operations and eventual setup of telecoms hub and offshoring of support from Singapore to KL, Malaysia.