Summary
Overview
Work History
Education
Skills
Websites
Languages
Community Service
Timeline
Generic
ANDY LIM

ANDY LIM

Summary

Effective Student committed to learning, developing skills in Information and Communication Technology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

10
10
years of professional experience

Work History

ASSISTANT MANAGER

Thai Luang
01.2015 - Current
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Tracked store inventories and replenished products according to demand
  • Performed prep work such as chopping vegetables or marinating meats prior to service hours
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

VOLUNTEER

[NCCS] National Cancer Centre Singapore
12.2023
  • Organized and assisted with events, activities, and programs to drive outreach initiatives
  • Adhered to established policies and procedures for managing crowds in an effective manner
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible

VOLUNTEER

Lion Befrienders AAC @ Bendemeer
10.2023
  • Spread promotional materials for various events, programs, and services
  • Worked with coworkers to complete tasks

JUNIOR AUDITOR INTERN

Deloitte
09.2020 - 02.2021
  • Created detailed reports to document findings from audits and identified potential risks or areas for improvement
  • Demonstrated excellent communication skills while interacting with clients and colleagues at all levels of organization
  • Performed data analysis using various software tools, such as Excel and Access, to evaluate accuracy of financial records
  • Assisted in developing test plans for assessing effectiveness of internal controls over financial reporting processes
  • Developed strong analytical and problem-solving skills by performing financial audit procedures on a variety of clients

VOLUNTEER

NTUC Health Nursign Home
09.2020
  • Assisted elderly clients with event activities, such as bingo, lucky draw, and meal preparation

VOLUNTEER

Keat Hong Community Centre
10.2019
  • Adapted communication style based on individual needs of each client served
  • Provided assistance to parents regarding playground rules, safety guidelines, and emergency procedures
  • Conducted regular inspections of the playground area to ensure cleanliness and proper functioning of equipment

VOLUNTEER

Singapore Polytechnic
05.2019
  • Developed engaging activity plans for elderly
  • Cultivated strong relationships through friendly conversation and activities such as reading, playing cards, or board games

EVENT FACILITATOR

Happy Boats
09.2016 - 12.2016
  • Supervised staff members assigned to assist in pre-event setup tasks as well as day-of operations
  • Ensured compliance with health and safety regulations at all times during an event setup and execution phase
  • Monitored feedback from attendees in order to improve overall experience of future events
  • Provided excellent customer service to clients during the planning process and throughout the event duration
  • Manging and overseeing the event such as problem solving, welcoming customers, directing crowds and communitcating with staff and customers

Education

Certificate - Operating Systems And You: Becoming A Power User

Coursera
10-2024

Certificate - The Bits And Bytes of Computer Networking

Coursera
10-2024

Certificate - Connect And Protect: Networks And Network Security

Coursera
10-2024

CERTIFICATION IN E-COMMERCE CAMPAIGN MANAGEMENT -

NATC Institute Pte Ltd
02.2024

CERTIFICATION IN DIGITAL MARKETING -

NATC Institute Pte Ltd
01.2024

POLYTECHNIC DIPLOMA - ACCOUNTANCY

Singapore Polytehnic
03.2021

Bachelor of Information & Communication Technology -

Singapore University of Social Sciences
Singapore
08-2027

GCE O-LEVEL -

Changkat Changi Secondary School
12.2016

Skills

  • Linux
  • Cloud Infrastructure Design
  • Python Coding
  • Statistical Analysis
  • Business Management
  • Data Analysis
  • Digital Marketing
  • Attention to Detail
  • Research and Analysis

Languages

Chinese (Mandarin)
Thai
Malay

Community Service

  • [NCCS] National Cancer Centre Singapore, 12/01/23, 12/01/23, Organized and assisted with events, activities, and programs to drive outreach initiatives., Adhered to established policies and procedures for managing crowds in an effective manner., Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Lion Befrienders AAC @ Bendemeer, 10/01/23, 10/01/23, Spread promotional materials for various events, programs, and services., Worked with coworkers to complete tasks.
  • NTUC Health Nursing Home, 09/01/20, 09/01/20, Assisted elderly clients with event activities, such as bingo, lucky draw, and meal preparation.
  • Keat Hong Community Centre, 10/01/19, 10/01/19, Adapted communication style based on individual needs of each client served., Provided assistance to parents regarding playground rules, safety guidelines, and emergency procedures., Conducted regular inspections of the playground area to ensure cleanliness and proper functioning of equipment.
  • Singapore Polytechnic, 05/01/19, 05/01/19, Developed engaging activity plans for elderly., Cultivated strong relationships through friendly conversation and activities such as reading, playing cards, or board games.

Timeline

VOLUNTEER

[NCCS] National Cancer Centre Singapore
12.2023

VOLUNTEER

Lion Befrienders AAC @ Bendemeer
10.2023

JUNIOR AUDITOR INTERN

Deloitte
09.2020 - 02.2021

VOLUNTEER

NTUC Health Nursign Home
09.2020

VOLUNTEER

Keat Hong Community Centre
10.2019

VOLUNTEER

Singapore Polytechnic
05.2019

EVENT FACILITATOR

Happy Boats
09.2016 - 12.2016

ASSISTANT MANAGER

Thai Luang
01.2015 - Current

CERTIFICATION IN E-COMMERCE CAMPAIGN MANAGEMENT -

NATC Institute Pte Ltd

CERTIFICATION IN DIGITAL MARKETING -

NATC Institute Pte Ltd

POLYTECHNIC DIPLOMA - ACCOUNTANCY

Singapore Polytehnic

GCE O-LEVEL -

Changkat Changi Secondary School

Certificate - Operating Systems And You: Becoming A Power User

Coursera

Certificate - The Bits And Bytes of Computer Networking

Coursera

Certificate - Connect And Protect: Networks And Network Security

Coursera

Bachelor of Information & Communication Technology -

Singapore University of Social Sciences
ANDY LIM