Kwok Wah (Andy) Fong
HKSAR
Summary
Sr Client Partner at Verizon Business specializing in value-driven sales and strategic planning. Demonstrated success in revenue growth through targeted territory planning and engagement with CXO-level executives. Expertise in managing complex deals and crafting compelling narratives that align client needs with innovative cloud and mobility solutions.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sr Client Partner
Verizon Hong Kong Limited
01.2024 - Current
- Supported named VWA accounts in Asia through collaboration with headquarters and regional teams.
- Collaborated with internal stakeholders to develop innovative approaches to improve customer experience.
- Developed new business and retained existing accounts.
- Implemented a top-down selling approach to enhance revenue and customer satisfaction.
- Marketed value-added services in cloud and intelligent networking to align with client needs.
Client Partner
Verizon Hong Kong Limited
07.2004 - 12.2023
- Supported named VWA accounts in Asia through collaboration with headquarters and regional teams.
- Collaborated with internal stakeholders to develop innovative approaches to improve customer experience.
- Developed new business and retained existing accounts.
- Implemented a top-down selling approach to enhance revenue and customer satisfaction.
- Marketed value-added services in cloud and intelligent networking to align with client needs.
Corporate Sales Manager
Verizon Hong Kong Limited
01.2001 - 06.2004
- Led corporate sales team at Verizon Business in Hong Kong SAR to achieve revenue growth.
- Developed strategic plans aligning team objectives with overall business goals.
- Conducted market development initiatives to identify new business opportunities.
- Trained and coached team members to enhance skills and performance.
Senior Account Manager
Verizon Hong Kong Limited
10.1999 - 12.2000
- Achieved 100% sales and revenue targets at Verizon Enterprise Solutions in Hong Kong.
- Attained year-over-year growth forecast accuracy through strategic planning and execution.
- Identified new business opportunities by conducting daily cold calls to drive expansion.
Account Manager
PCCW
10.1996 - 09.1999
- Achieved sales targets by effectively selling date and voice solutions to manufacturing accounts.
- Developed new sales opportunities through strategic outreach and relationship management.
- Maintained strong client relationships to enhance customer experience and loyalty.
Account Representative
JOS
09.1994 - 10.1996
- Developed new opportunities for selling PC and SI solutions.
- Achieved sales targets consistently through strategic planning.
- Cultivated client relationships to enhance market presence.
Education
Bachelor of Science - Computer Science
CUHK
Hong Kong06-1994
Skills
- Territory planning
- Value-focused selling
- Team collaboration
- CXO engagement
- Storytelling
- Complex deal management
- SWOT analysis
- Pressure management
- Strategic planning
Accomplishments
- Honor of Outstanding Achievement: President's Club, 2010
- Exemplary Performance for 2015
Certification
- Cisco Advanced IP communications Sales Specialist from sept 2008 to Oct 2012
Languages
Chinese (Cantonese)
First Language
English
Proficient (C2)
C2
Chinese (Mandarin)
Intermediate (B1)
B1
Timeline
Sr Client Partner
Verizon Hong Kong Limited
01.2024 - Current
Client Partner
Verizon Hong Kong Limited
07.2004 - 12.2023
Corporate Sales Manager
Verizon Hong Kong Limited
01.2001 - 06.2004
Senior Account Manager
Verizon Hong Kong Limited
10.1999 - 12.2000
Account Manager
PCCW
10.1996 - 09.1999
Account Representative
JOS
09.1994 - 10.1996
Bachelor of Science - Computer Science
CUHK
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