Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Andy Chan

Account Management
Singapore

Summary

Aim to establish a managerial position in any kind of business using the skill set I have acquired over the past few years. Adapt in dealing with complex issues and challenges, advising clients in a way that enhances performance. Experienced in brand enhancement, strategic planning, leadership, and building strong relationships with business partners.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Senior Sales and Product Executive (Regional)

Uniq Creation Pte Ltd
03.2023 - Current
  • Briefed content requirements to members of content team for strategic planning.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the company and minimizing costs.
  • Evaluated product performance against competitors, identifying areas for improvement and implementing changes to maintain a competitive edge.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Developed new product features for enhanced user experience and increased customer satisfaction.
  • Worked closely with stakeholders on evolving strategy to meet market trends and shifts.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Worked closely with team member and management to solve problems and handle customer concerns.
  • Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
  • Attended overseas trade-shows to showcase brands product to new potential clients.

Assistant Account Manager

ERA tech Communication Pte Ltd
6 2022 - 03.2023
  • Demonstrated strong interpersonal skills with the ability to engage effectively with various levels of management and clients
  • Cultivating strong relationships with existing and potential clients to drive achievement of business development objectives
  • Connecting with key business executives and stakeholders and preparing sales reports
  • Identify new business opportunities among existing customers
  • Ensure brand's visual display are properly maintained in retail outlets
  • Served as the lead point of contact for all customer account management matters
  • Negotiate contracts and close agreements to maximize profits
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics (e.g
  • Quarterly sales results and annual forecasts)
  • Collaborate with sales team to identify and grow opportunities within territory.

Account Manager

Canon Singapore Pte Ltd
11.2021 - 06.2022
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management and clients
  • Present proposal to clients according to their needs and budget
  • Cultivate strong rapport with existing clients to get referral
  • Provided superior customer service to clients by addressing all questions and concerns
  • Worked to constantly network with new clients and maintain relations with former clients.

Assistant Sales Manager

Sinoppel Device Pte Ltd
03.2017 - 11.2021
  • Lead discussions with potential partners, brainstorming acquisition's strategy to maximized sales opportunities
  • Providing appropriate training and coaching to staffs and external sales forces to increase their overall product knowledge and service awareness towards company brand
  • Spending time understanding the specific needs of different stakeholders and recommending programs which benefits to them and bringing revenue to company
  • Doubled the revenue by bringing in more business from CEIT stores / open market
  • Cultivating strong relationships with existing and potential clients to drive achievement of business development objectives
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients
  • Achieved top sales in two consecutive years (2018 and 2019)
  • Handing issues pertaining to customer satisfaction to ensure long term loyalty and trust
  • Responsible for managing, implementing, and measuring prospect marketing activities
  • Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays
  • Maintained the visual appearance and condition of properties to attract and keep tenants
  • Identified and maximized sales opportunities
  • Successfully handled visual merchandising and worked to promote company vision
  • Provided superior customer service to clients by addressing all questions and concerns
  • Worked to constantly network with new clients and maintain relations with former clients.

Sales Executive

Citigroup
11.2016 - 03.2017
  • Worked to cross-sell bank products and services
  • Conduct interviews - without judgment with prospective clients, taking detailed notes of their situation and need of financial relief
  • Handled calls, book appointment and provide administrative support as needed
  • Develop relationships with new and existing clients in order build loyalty and trust
  • Provide professional advice on client's loan enquiry
  • Review all loan package documentation for discrepancies, omissions, and income calculation and report any discrepancies to the loan review team
  • Reviewed and processed individual loan
  • Worked to cross-sell bank products and services.

Sales Executive

Energix Solutions
02.2016 - 10.2016
  • Maintained up to date knowledge of all promotions
  • Followed instructions from supervisors and aimed to increase workflow
  • Worked to increase my knowledge of company products and offerings
  • Developed new client base, advertising, and sales programs.

Sales Executive

Appco Group Asia
07.2015 - 02.2016
  • Maintained up to date knowledge of all promotions
  • Followed instructions from supervisors and aimed to increase workflow
  • Worked to increase my knowledge of company products and offerings
  • Trained new sales professionals and provided coaching as needed to maintain company sales success.

Education

O Level -

Presbyterian High School
01.2006 - 04.2010

Higher Nitec in Accounting - undefined

Institution of Technical Education College East
01.2011 - 04.2013

Diploma in Retail Management - undefined

WSQ Qualification
01.2021 - 04.2021

Skills

  • Adaptability
  • Leadership Skills
  • Microsoft Office
  • Ability to Work in a Team
  • Communication Skills
  • Customer Service
  • Fast Learner

Personal Information

  • Date of Birth: 09/28/93
  • Nationality: Singaporean
  • Driving License: Class 3

Timeline

Senior Sales and Product Executive (Regional)

Uniq Creation Pte Ltd
03.2023 - Current

Account Manager

Canon Singapore Pte Ltd
11.2021 - 06.2022

Diploma in Retail Management - undefined

WSQ Qualification
01.2021 - 04.2021

Assistant Sales Manager

Sinoppel Device Pte Ltd
03.2017 - 11.2021

Sales Executive

Citigroup
11.2016 - 03.2017

Sales Executive

Energix Solutions
02.2016 - 10.2016

Sales Executive

Appco Group Asia
07.2015 - 02.2016

Higher Nitec in Accounting - undefined

Institution of Technical Education College East
01.2011 - 04.2013

O Level -

Presbyterian High School
01.2006 - 04.2010

Assistant Account Manager

ERA tech Communication Pte Ltd
6 2022 - 03.2023

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Andy ChanAccount Management