Microsoft Office
Andrew Nayoan
Supply Chain Manager, Marketing Professional & Product Development
Semarang
Summary
With over a decade of experience in the printing and packaging industry, I have a passion for optimizing operations, enhancing efficiency, and delivering innovative solutions that drive business growth. As a Supply Chain Manager, I excel at streamlining processes, managing complex logistics, and ensuring products are delivered on time and within budget. My strategic approach has reduced costs, mitigated risks, and improved operational performance. In my marketing role, I develop effective strategies that resonate with clients and stakeholders, creating compelling narratives to highlight product value, build brand identities, and foster lasting relationships. I have worked with talented teams and forward-thinking organizations, driving projects that make a significant impact. Always eager to learn, adapt, and explore new opportunities in the printing and packaging sector. A strong leader and problem-solver dedicated to streamlining operations, decreasing costs, and promoting organizational efficiency through independent decision-making skills and sound judgment.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Product Development Specialist
Graphic Packaging International
02.2025 - Current
- Managing end to end development projects simultaneously, adhering to timelines, and objectives.
- Responsible for Technical Aspects and Artwork Development.
- Involving in regular meeting with Customer for development progress update and or technical inputs.
- Communicating and collaborating with cross-functional dept, including sales, planning, and production.
- Liaising with suppliers to oversee the raw materials.
Validating and monitoring tooling ordering from suppliers. - Ensuring that New Product Implementation meets the defined regulation and customer requirements.
- Organizing and maintaining records of packaging specification, project documentation, and design files for future reference.
- Assisting Proof with or without Customer presence.
Defining standard to be provide in Technical Data Sheets and Color Range Book. - Actively involve in Tender Calculation in giving technical inputs.
- Conducting New Product Briefing as a primary guidance to execute the projects
Marketing New Product Development Manager
PT. Indo Pack Printing
08.2024 - 02.2025
- Oversaw development of more than 100 new products each year.
- Improved internal collaboration between departments such as R&D, design, production, Sales using effective communication strategies.
- Enhanced product development processes by streamlining workflows and improving communication between departments.
- Conducted market research to understand customer needs and identify potential opportunities.
- Distinguished product issues and gathered information on customer experiences.
- Increased customer satisfaction with product quality by implementing rigorous testing protocols and addressing issues promptly.
- Managed cross-functional teams to ensure timely delivery of high-quality products, resulting in strong stakeholder satisfaction.
- Build and maintain relationships with key customers and stakeholders to understand their needs and gather feedback.
Production Manager
PT. Indo Pack Printing
01.2024 - 08.2024
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Supply Chain Manager
PT. Pangkalindo Cetak Kemas
11.2020 - 08.2023
- Collaborates with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain.
- Develops and maintains detailed inventories of materials and supplies located in the company, at sites, and in the factory.
- Maintains required quantity of supplies and materials to optimize production.
- Analyses current inventories and procedures; suggests improvements to increase efficiency of supply chain and profitability for the company.
- Develops policies to increase efficiency throughout the supply chain while ensuring quality and safety; implements subsequent changes to processes.
- Identifies optimal delivery routes with attention to consolidation of warehousing and distribution.
- Assesses the need for material-handling equipment and staffing; makes recommendations to ensure efficient loading, unloading, movement, and storage of materials.
- Negotiates prices for raw material and delivery with suppliers and trucking companies.
- Participates as an advisory member of the product development team, providing information and guidance on availability and cost of supplies and materials.
- Monitors the performance of suppliers, assessing their ability to meet quality and delivery requirements; identifies and qualifies new suppliers in collaboration with other departments.
- Check production schedule and ensure delivery meet customer request and confirmed lead time.
- Supervised 12 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Management Representative
PT. Pangkalindo Cetak Kemas
07.2022 - 07.2023
- Ensure that company third party accreditations are obtained and maintained (ISO 9001:2015).
- Ensure all company policies, procedures, and work instructions are documented in a clear, simple, and concise manner.
- Assist in the preparation of tenders by providing management system related documents.
- Train all company personnel in the documented company policies.
- Identify relevant legislative requirements.
- Control and maintain the company audit and risk assessment schedule.
- Conduct safety, quality and environmental system compliance audits.
- Ensure personnel have received appropriate training and are assessed as competent to perform tasks.
- Prepare and submit monthly management reports relating to company systems, compliance, and incidents.
Assistant Marketing Manager
PT. FAIR TRADE COMMODITIES
09.2019 - 02.2020
- Achieving growth and hitting sales targets, by successfully managing sales team.
- Monitor and organize all resources to carry out marketing implementation.
- Resourceful and identify new business opportunities.
- Build and promote long lasting customer relationship.
- Update to top management on the requirement of sales and marketing activities.
- Participate in strategies and tactical planning and implementation of business plan.
- Ensure customer satisfaction and maintain active accounts.
- Handle customer inquiry, complaint, and goods return.
- Built and improved customer engagement plans, boosting conversion rates 25%.
Supply Chain Manager
PT. IGP Internasional (Sansico Group)
11.2015 - 01.2019
- Manage production planning, material planning, inventory control & warehousing, logistics.
- Communicates needs and objectives to PPIC and Logistic staff.
- Examines cost reduction and Process Improvement.
- Negotiation of Contract with vendors in terms of delivery time and quantity.
- Looking for a new vendor and report the analysis.
- Handle booking vessel and trucking for process export and import.
- Create export documentation such as D/O, BL, Invoice, Packing List, NPE and PEB.
- Communicate with clients about shipment and delivery schedule.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Improved, standardized and documented planning and scheduling processes.
Account Executive
PT. GRAFITECINDO CIPTA PRIMA (SANSICO GROUP)
06.2013 - 11.2015
- Coordinating and manage corporate account.
- Perform day to day sales activities.
- Presentation project and product to customer.
- Build and maintain customer relationship.
- Create costing product and project as per customer requirement.
- First level of handling customer question and complaint.
- Coordinate to internal team to develop new product as per customer requirement.
- Monitoring delivery product to customer and ensure on time delivery.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
- Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
Education
Diploma - Management Information Systems
Akedemi Informatika Bina Sarana Informatika
Cikarang 05.2012 - 09.2014
High School - undefined
SMAN 1 CIKARANG SELATAN
07.2006 - 06.2009
Skills
- Sales Negotiation
- Supply chain coordination
- Supply Chain Management
- Export - Import
- ISO 9001:2015 Audit
- Internal Logistics management
- Offset Packaging
- Problem-solving
- Customer service
- Product knowledge
- Customer feedback analysis
- Product launch planning
- Product training development
- Product strategy development
- Continuous improvement mindset
- Sales enablement support
- Team leadership capabilities
- Vendor negotiation
- Project management
- Marketing strategy
- Risk assessment
Others Information
- Date of Birth: 03/05/89
- Gender: Male
- Nationality: Indonesia
- Driving License: A
- Marital Status: Single
Software
Infor LN
Timeline
Product Development Specialist
Graphic Packaging International
02.2025 - Current
Marketing New Product Development Manager
PT. Indo Pack Printing
08.2024 - 02.2025
Production Manager
PT. Indo Pack Printing
01.2024 - 08.2024
Management Representative
PT. Pangkalindo Cetak Kemas
07.2022 - 07.2023
Supply Chain Manager
PT. Pangkalindo Cetak Kemas
11.2020 - 08.2023
Assistant Marketing Manager
PT. FAIR TRADE COMMODITIES
09.2019 - 02.2020
Supply Chain Manager
PT. IGP Internasional (Sansico Group)
11.2015 - 01.2019
Account Executive
PT. GRAFITECINDO CIPTA PRIMA (SANSICO GROUP)
06.2013 - 11.2015
Diploma - Management Information Systems
Akedemi Informatika Bina Sarana Informatika
05.2012 - 09.2014
High School - undefined
SMAN 1 CIKARANG SELATAN
07.2006 - 06.2009
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