Highly analytical professional with over 5 years of Data Analytics experience in the banking sector, with a key focus on AML/KYC metrics & regulatory reporting.
Accomplishments
Professional: Delivered more than 20 regulatory reports in Bank of America, all on time and zero errors. Promoted to Senior Associate in BNY Mellon due to good performance.
Technical: Acquired key skillsets in Bank of America (Power BI), BNY Mellon (Alteryx Designer), and Maybank (Microsoft Access).
Academic: Awarded SAP achievement prize for top 2 performers in my final year at Ngee Ann Polytechnic.
Overview
11
11
years of professional experience
Work History
Assistant Vice President
Bank of America
07.2024 - Current
Team Lead: Led a team of 3 to provide KYC/AML data coverage for regulatory and audit related requests in the APAC region.
Regulatory Reporting: Collaborating with LOBs and compliance teams to ensure data reporting aligns with regulatory requirements.
Audit & Exam Management: Supporting internal and external audit activities by retrieving and validating required datasets.
Data Analytics: Providing insights on client population, audits, and productivity metrics using Power BI dashboards.
Senior Associate
BNY Mellon
08.2022 - 07.2024
KYC Metrics: Responsible for the preparation of Metrics and KPIs of key functions within the KYC/AML division - New Business, Periodic Review, Screening, Quality Control, and Client Activation.
Data Analytics: Analyzing client profiles and performing impact analysis on KYC regulatory changes.
Dashboarding: Collaborating with Global teams to build and design Alteryx workflows for various KYC dashboards.
Regulatory Reporting: Liaising with LOBs and compliance teams to provide KYC/AML data coverage for the APAC region.
Senior Executive
Maybank
07.2019 - 08.2022
Data Analytics: Performing sales trend analysis and generating insights on product performance and spending behavior within the Cards division.
Database Management: Utilizing Microsoft Access to gather customer spend data and assess effectiveness of product campaigns and merchant partnerships.
MIS Reporting: Maintaining daily dashboards and monthly decks to present product sales and customer-related metrics for senior management.
Digitalization: Tracking app usage and user demographics to boost digital adoption and enhance user experience.
Executive
SAFRA National Service Association
07.2017 - 07.2019
Team Lead: Led a team of junior officers to process up to 3,000 application forms daily and delivered more than 600,000 recognition packages to servicemen during the 2-year NS50 project.
Multi-Agency Collaboration: Liaised with Ministry of Defence (MINDEF), printers, couriers, and scanning vendors to ensure vouchers are correctly printed, delivered timely, and accounted for at the end of their usage cycle.
Allied Educator
Ministry of Education
06.2014 - 03.2017
Student Support: Provided in-class support and small-group interventions for students with special education needs such as Autism, Dyslexia, and ADHD.
Collaboration with Stakeholders: Partnered with teachers, school counselors, educational psychologists, and parents to plan and implement effective learning and behavioral strategies to meet student needs.