Andrew Hauw

• Sales Performance: Achieved monthly sales target of SGD 20,000 through client sign-ups and contract closures, contributing to overall revenue growth.
• Efficiency: Ensured 100% of client files were "submission-ready" within 25-30 days of initial engagement, facilitating timely processing.
• Conversion Rate: Maintain a lead-to-client conversion rate of an average of 5-10%for all qualified inbound enquiries.
• Client Satisfaction: Achieve a client satisfaction rating of 4.2/5.0 or higherbased on post-consultation and post-approval feedback surveys.
• Conducted initial consultations to onboard new clients effectively.

• Achieved sales targets set by General Manager, Relocation and World Mobility.
• Clear communication and Strong negotiation skills to close deals.
• Cultivated relationships with clients (HR and Assignees) to enhance customer satisfaction.
• Managed pricing and issued quotations for Corporate and Private relocations.
• Utilizing various computer systems to manage customer data and handle sales processes.
• Coordinated Consultants for physical and video surveys to determine volume for relocation.

• Identified sales opportunities by providing new and existing clients (agencies or advertisers) with tailored solutions for business objectives.
• Enhanced clients’ advertising needs and requirements to align with marketing objectives.
• Enhanced client experience by promoting optimal product adoption.
• Ability to identify trends and solve problems on client’s Advertising solutions,
• Delivered defined customer optimisation and experience.

• Completed Feasibility Study, Land Acquisition study and due diligence for CFLD Karawang, Phase II Project, Planned and Implemented Sales Management, Marketing and Promotion Drives. Monitoring KPI results per Weeks, Month, Quarter, Annual,
• Determined pricing for sales and purchases of land, as well as rental and leasing for factory and warehousing operations.
• Organised market intelligence on current trends and future business developments, adjusting strategies and plans accordingly.
• Analyzed customer requirements for manufacturing and logistics companies across Singapore, China, Hong Kong, Taiwan, and Indonesia to align services with their needs and manage expectations.

• Enhanced customer service feedback, elevating ratings from 65% to 80% by end 2015.
• Achieved 6% profit increase for Jababeka Utilities and Services in 2016 through savings from new water intake licence from Cikarang Regional Government.
• Boosted group cash flow from Rup. 12 billion in Sep 2015 to Rup. 25 billion in Oct 2016.

• Managed Leasing and Renewals for 60 Tenants in Batamindo Industrial Park,
• Managed Leasing and Renewal Schedules for Tenants and Handling Signing Contracts,