Andrew Chu Yun Hui

• Organize subject syllabus and course materials for business studies.
• Prepare and deliver lectures about business & retailing modules.
• Initiate and facilitate classrooms discussions.
• Set final examination question papers.
• Grade and assess students’ coursework and examination papers.
• Led academic operations and ensure alignment with accreditation standards.
• Optimize course structures to improve student engagement & success rates.
• Design industry-relevant syllabi, linking academia to workforce demands.

Subjects Taught:

• Business Management (Diploma in Business & Retailing)
• Marketing & Sales Management (Diploma in Business & Retailing)
• Staff Etiquette & Professional Image (Diploma in Business & Retailing)
• Effective Business Communication (Diploma in Business & Retailing)
• Financial Management in Business (Diploma in Business & Retailing)

• Support overall Food & Service operation to maximize business results.
• Grow the Food & Service sector & work closely with key customer accounts.
• Work closely with management to develop & execute company’s sales.
• Assist management to develop & execute business development plan.
• Manage key customer accounts to achieve sales targets & KPI.
• Monitor performance of such strategies & adapt accordingly.
• Observe consumer trends & behaviors, and proactively anticipate trend.
• Analyze sales data & prepare relevant reports.

• Actively seek out new sales opportunities through cold calling and networking.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales data.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.

• Organize subject syllabus and course materials for business studies.
• Prepare and deliver lectures about business subjects.
• Initiate and facilitate classrooms discussions.
• Set final examination question papers.
• Grade and assess students’ coursework and examination papers.

Subjects Taught:

• Personal and Professional Development (Higher Diploma in Finance)
• Business Strategy (Higher Diploma in Business Management)
• Organization and Behavior (Higher Diploma in Business Management)
• Managing People (Higher Diploma in Business Management)

Training Attended:

• Harvard Referencing Training
• Module Planning Training

• Organize subject syllabus and course materials for business studies.
• Prepare and deliver lectures about business subjects.
• Initiate and facilitate classrooms discussions.
• Set final examination question papers.
• Grade and assess students’ coursework and examination papers.
• Recruit new students and carryout student counselling.

Subjects Taught:

• Business (A-Level)
• Introduction to Business (Diploma in Business Administration)
• Fundamentals of Marketing (Diploma in Business Administration)
• Marketing Research (Diploma in Business Administration)

Training Attended:

• Science for Body Language for Educators
• Implementing Outcome-based Curriculum- Strengthening Learning Outcome
• Academic Symposium 2018: Empowering Teachers, Engaging Millennials
• Moodle and Hot Potato Training
• Energize and Achieve Workshop

• Manage day-to-day performance of sales team.
• Developing marketing strategy and plan.
• Manage customer journey (CRM).
• Train new sales persons to ensure success.
• Meet pre-determined sales goal.
• Guidance and motivate sales team to achieve objectives.
• Conduct weekly debtors aging meeting ensuring collection received.
• Manage company key accounts such as Al-Ikhsan Malaysia, Marrybrown, White Horse Ceramic and more.
• Manage customer complaints.

• Communication with customers and staff.
• Serving customers.
• Organizing office documents.
• Assisting customers with specific needs.
• Handling money, banking and general administration.
• Assist company in organizing charity events (Care United).
• Assist in preparation of regular scheduled reports.