ANDRE REXDIAN ARCHIE

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Summary:
Collaborated with the Housing and Development Board (HDB) to onboard a new department, enabling customers to make payments for their new Build-to-Order (BTO) or resale flats. This partnership between HDB and AXS aimed to streamline the payment process, providing customers with easier access to multiple payment options through the AXS platform.
Successful Outcome:
The project successfully introduced a smoother payment experience for customers purchasing new flats, resulting in improved payment convenience and higher user satisfaction. The integration also increased the range of payment options available, enhancing the overall service offering of both HDB and AXS.

Summary:
AXS partnered with HL Assurance, investing $3.5 million to offer Cyber Fraud Protection insurance until May 31, 2025. This initiative protects users against cyber incidents such as unauthorized electronic fund transfers and online retail fraud, providing up to $1,000 in coverage along with a $5 AXS bill payment e-voucher. The goal was to enhance user security on the AXS platform.
Successful Outcome:
The project successfully encouraged a significant number of customers to adopt the Cyber Fraud Protection insurance, increasing awareness of cyber risks and promoting security on the AXS platform. The initiative not only improved customer engagement with the platform but also boosted business for both HLAS and AXS by driving premium insurance sign-ups.

Summary:
AXS partnered with Aleta Planet to launch China remittance services through UnionPay, offering quick and secure cross-border transfers via the AXS mobile app. As part of the initial promotion, AXS offered a S$1 transfer fee for the first 5,000 customers, providing a reliable and cost-effective remittance solution. Future plans include expanding the service to more customers and regions.
Successful Outcome:
Though the target of onboarding 5,000 users was not met, the initiative successfully laid the groundwork for cross-border remittance services via the AXS platform. It highlighted areas for future improvement in service promotion and user engagement, positioning AXS for continued growth in this market.