Andre Wong
Freight Forwarder
Singapore
Summary
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Friendly, proactive and well versed in problem-solving skills with effective communication to match. Adept in managing customer inquiries and fostering positive customer relationships.
That being said, i would be the most fulfilling thing for me is to be a community. In this case, the padel community. With my past experience in hospitality, I strive to always leave a good impression. That fact combined with my love for padel, I am confident i will be a good fit for the Prime team
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Freight forwarder
AOCL
01.2021 - Current
- Monitored and reported any changes in shipping regulations, ensuring compliance.
- Used SysFreight & Portnet to track and monitor containers with our cargo.
- Managed customer queries regarding shipments, improving customer satisfaction.
- Coordinated shipping schedules for efficient freight forwarding.
- Tracked movements of goods, confirming timely deliveries.
Housekeeping attendant
Unlisted Collections
01.2010 - 02.2012
- Reported maintenance issues for prompt resolution.
- Reported any maintenance issues immediately, preventing further damage or discomfort.
- Cleaned hotel rooms to achieve immaculate presentation and hygiene.
- Secured guest belongings by adhering to strict lost-and-found procedures.
Front desk receptionist
Unlisted Collection
01.2010 - 01.2011
- Handled various administrative duties like filing paperwork or updating databases diligently.
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Handled customer complaints professionally, ensuring satisfactory resolution.
Education
Bachelor of Business Administration -
James Cook University
Singapore 01.2016 - 06.2018
Diploma of Higher Education - Hospitality
SHATEC
Singapore 01.2009 - 06.2012
Skills
Reservation management
undefinedTimeline
Freight forwarder
AOCL
01.2021 - Current
Bachelor of Business Administration -
James Cook University
01.2016 - 06.2018
Housekeeping attendant
Unlisted Collections
01.2010 - 02.2012
Front desk receptionist
Unlisted Collection
01.2010 - 01.2011
Diploma of Higher Education - Hospitality
SHATEC
01.2009 - 06.2012
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