ANDRE LIM
Singapore
Summary
Account Servicing Officer with strong background in financial transactions and compliance. Known for reliability in handling complex payment systems and ensuring accuracy. Skilled in team collaboration, adapting to changing needs, and achieving results. Expertise in transaction processing, customer service, and issue resolution. Consistently deliver high-quality outcomes in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Account Servicing Officer
DBS Bank
05.2024 - Current
- Process payments and posting entries in Financial system for GIRO / FAST / PAYNOW transactions
- Manage and respond functional mailbox / service requests / workflow system on stakeholders enquiry's timely
- Perform investigation and reconciliation on customer's GIRO / FAST transaction
- Ensure proper data management and archival
- Perform Data Entry for statistics relating to GIRO and FAST
- Adhere to compliance regulations and SOP
- Assist in billing related matters
- Process honouring / returning for GIRO exception
- Process GIRO Stop payments requests.
Accounts Assistant/Intern
XD Health (Etern Medical)
01.2024 - 03.2024
- Assist in the handling of accounts payable and receivables
- Generate bills and invoice specific to customer accounts
- Downloading of statement of invoices from the managed care supplier invoice
- Record month-end vendors payments and invoice in payable and receivables
- Audit daily and monthly receipts transactions and reconciliation of daily sales
- Reconcile of payment received from managed care companies and bank statements
Education
BACHELOR'S DEGREE: FINANCE AND BANKING -
KAPLAN HIGHER EDUCATION ACADEMY / MURDOCH UNIVERSITY
04.2024
Diploma: Finance and Banking -
Kaplan Higher Education Academy
02.2018
Skills
Banking Software Familiarity
Banking Operations Experience
Attention to Detail
Multitasking
Team Collaboration
Adaptability and Flexibility
Account reconciliation
General Ledger
Process Improvements
Time Management
Electronic Payments
Microsoft Excel
Certification
Accounting Fundamentals, Corporate Finance Institute (CFI), 02/2023
Timeline
Account Servicing Officer
DBS Bank
05.2024 - Current
Accounts Assistant/Intern
XD Health (Etern Medical)
01.2024 - 03.2024
Diploma: Finance and Banking -
Kaplan Higher Education Academy
BACHELOR'S DEGREE: FINANCE AND BANKING -
KAPLAN HIGHER EDUCATION ACADEMY / MURDOCH UNIVERSITY
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