Andi Kristianto
Summary
Experienced Sommelier with a demonstrated history of working in the hospitality industry. Skilled in Food & Beverage, Restaurant Management, Hospitality Management, Hospitality Industry, and Fine Dining. Strong operations professional with a Level 3 focused in Wine Steward/Sommelier from Wine & Spirit Education Trust and Certified Sommelier from Court of Master Sommelier
Overview
12
12
years of professional experience
1
1
Certification
Work History
Junior Assistant Head Sommelier
67 Pall Mall Singapore
11.2021 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Assistant Restaurant Manager - Sommelier
CE LA VI
02.2021 - 11.2021
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to 10 restaurant staff, maintaining exceptional customer service and quality standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Assistant Head Sommelier
CE LA VI
10.2018 - 02.2021
- Greeted guests in with friendliness and professionalism.
- Coordinate wine selection and restocking for cellar with over 300 labels
- Direct team to keep workstations clean and neat for professional customer appeal
- Set up wine tasting to bring in bussines and promote special offerings
- Promote special wine menu for holidays chef's dinner specialities
Sommelier
KU DE TA
02.2011 - 06.2015
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
Education
High School Diploma -
Academy of Foreign Language ‘Pertiwi Indonesia’
Jakarta, IndonesiaSkills
- Time Management
- Customer Service
- Interpersonal Skill
- Management
- Problem Solving
Certification
- WSET Level 3
- Certified Sommelier (Court of Master Sommelier)
Timeline
Junior Assistant Head Sommelier
67 Pall Mall Singapore
11.2021 - Current
Assistant Restaurant Manager - Sommelier
CE LA VI
02.2021 - 11.2021
Assistant Head Sommelier
CE LA VI
10.2018 - 02.2021
Sommelier
KU DE TA
02.2011 - 06.2015
High School Diploma -
Academy of Foreign Language ‘Pertiwi Indonesia’
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