MS Word
Anbu Vairavel
IT Support Technician
Summary
Adept IT Support Engineer with a proven track record at Comnet Asia Pacific Pte Ltd, where I enhanced system performance and user satisfaction. Skilled in network equipments installation and network troubleshooting, I excel in effective communication, reducing downtime by swiftly resolving technical issues. My approach combines technical expertise with a focus on achieving tangible improvements in IT operations.
Overview
6
6
years of professional experience
Work History
IT Support Engineer
Comnet Asia Pacific Pte Ltd
03.2023 - Current
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
- Diagnosed and troubleshot hardware, software and network issues.
- Maintained servers and systems to keep networks fully operational during peak periods.
Site Engineer
SS Entereprises Pte Ltd
11.2021 - 08.2022
- Checked technical designs and drawings for adherence to standards.
- Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
- Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.
- Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
Assistant Electrical Engineer
RM Electricals Pte Ltd
01.2019 - 09.2021
- Participated in continuous learning opportunities to stay current with industry advancements, applying new methodologies to optimize project outcomes.
- Contributed to the successful completion of high-profile projects by consistently meeting deadlines and maintaining high-quality work standards.
- Troubleshot and resolved complex electrical issues in a timely manner, minimizing downtime and disruptions to operations.
- Enhanced safety protocols for maintenance tasks, minimizing the risk of accidents and injuries on job sites.
Education
High School Diploma -
Priyadarshini Polytechnic College
Vaniyambadi,INDIA 04.2001 -
Skills
Help desk support
Software
MS Power Point
MS Excel
Timeline
IT Support Engineer
Comnet Asia Pacific Pte Ltd
03.2023 - Current
Site Engineer
SS Entereprises Pte Ltd
11.2021 - 08.2022
Assistant Electrical Engineer
RM Electricals Pte Ltd
01.2019 - 09.2021
High School Diploma -
Priyadarshini Polytechnic College
04.2001 -
Similar Profiles
Felicia HorFelicia Hor
Senior Account Manager at AIG Asia Pacific Insurance Pte. Ltd.Senior Account Manager at AIG Asia Pacific Insurance Pte. Ltd.
Kani MozhiKani Mozhi
Accounts Executive (AR) at SATO ASIA PACIFIC PTE LTDAccounts Executive (AR) at SATO ASIA PACIFIC PTE LTD
SUBRAMANIAM KALIAPPANSUBRAMANIAM KALIAPPAN
TECH 1 at ULTRA CLEAN ASIA PACIFIC PTE LTDTECH 1 at ULTRA CLEAN ASIA PACIFIC PTE LTD