ANBU RADHIKA
Summary
Proactive and dedicated individual seeks to advance in career by obtaining the position of manager under academic or examination department and implementing the knowledge gained in retail over the past nineteen years.
Overview
19
19
years of professional experience
Work History
Assistant Academic Manager
MAGES Institute of Excellence
11.2015 - Current
- Management and maintenance of student database, in LMS and SMS 1
- Learning Management System Teamie - https://theteamie.com/ 2
- Student Management System Wisent - https://apps.wisenet.co/
- Plan and Conduct of welcome briefing for students
- Coordination with lecturers for module schedules and review of the module outlines to ensure compliance with the Diploma programme's structure and syllabus
- Preparation of lecturer consultancy agreement and class enrolment list before the start of each module
- Overseeing administration and processing of students' requests for class transfers, deferments, and withdrawals
- Work with Academic Director or HOD's to manage cases relating to disciplinary matters in the areas of academic integrity and rules, and exceptional student requests
- Management of pre-examination preparations and post-examination processing which include scheduling, marks compilation and processing, checking of reports, result appeals, special consideration, academic awards, and graduation matters
- Oversee and update and compilation of graduation records, preparation of certificates and transcripts (E.certificates : https://accredify.io/)
- Verify documents submitted for payments and refunds and process the refunds
- Familiar and able to apply quality assurance and accreditation frameworks such as EduTrust, IMDA (TechSkills Accelerator (TeSA) Grants and SSG funding schemes
- Training partners Gateway - https://www.tpgateway.gov.sg/ , Skills future portal - https://service-portal.skillsfuture.gov.sg/
- Participate in the implementation of related technology applications to support CPE Registration and Documentation
- Go business Licensing - https://www.gobusiness.gov.sg/
- Submit regular reports to Management
- Any other duties as assigned by Management.
Program Coordinator and Compliance Manager
Addison Institute
09.2010 - 10.2015
- Attend to program management team on student enquiries, provide accurate information and follow up emails and call received
- Class coordination such as (Timetable preparation, Teacher & classroom allocation, course material preparation for class)
- Scheduling for exams, paper collection and sending them for marking, collecting results, and posting exam results for students
- Support Compliance Officer to, design and maintain quality assurance, internal assessments, regulatory compliance
- Work Closely with QA for revision of POM (Policy and Operation Manuals)
- Manage and review feedback and dispute resolution system
- Submit CPE Quarterly and Annual reports
- Mass emailing to advertise programs and other adhoc duties assigned.
Instructor
Addison Institute
09.2004 - 10.2009
- Conduct Class for International Advanced Diploma & Diploma In Computing (NCC) ,B.SC -UOL- Degree Program
- Liaise with external exam bodies for student examination
- Class scheduling and co-ordination
- Set Course-outline and prepare materials for Part-time Course
- SOLAR Application Submission, renewal and cancellation of student pass
- Updating student database in Excel
- Collecting survey forms and collating information from surveys
- CPE/ERF Desktop Submission Preparation
- Organize and schedule new students’ orientation activities
- Assist in updating marketing materials and face book account for the organisation
- Assist other staff in ERF or EduTrust related documentation work
- Other ad-hoc duties assigned by top management
- Conduct short IT Training Courses – MS-Office, C, C++, Java, VBA
- Mass emailing to advertise the short course conducted by our institute.
Education
No Degree - Education
Institue of Adult Learning(IAL)
Singaproe06.2009
Master of Computer Application -
Bharathiyar University
India06.2003
Bachelors of Computer Science -
Bharathidasan University
India06.2000
Skills
- Clerical Support
- Data Entry
- Multitasking Abilities
- ERF / CPE Compliance
- SSG/SFC Portal
Reading Books
Like to read books and watch videos.
Timeline
Assistant Academic Manager
MAGES Institute of Excellence
11.2015 - Current
Program Coordinator and Compliance Manager
Addison Institute
09.2010 - 10.2015
Instructor
Addison Institute
09.2004 - 10.2009
No Degree - Education
Institue of Adult Learning(IAL)
Master of Computer Application -
Bharathiyar University
Bachelors of Computer Science -
Bharathidasan University
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