Anaqah Syarafana
Summary
Proven to excel in high-pressure environments, I leveraged my problem-solving skills and positive attitude at Gardens By The Bay to enhance guest satisfaction and team cohesion. Demonstrating excellent communication and multitasking abilities, I significantly contributed to maintaining operational excellence and fostering a supportive, efficient team dynamic.
Overview
2
2
years of professional experience
Work History
HappyVibes
Happyvibes
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Gardens By The Bay Attraction Ops
Gardens By The Bay
Singapore
10.2023 - 05.2024
- Developed strong working relationships with colleagues, fostering a cohesive and supportive team environment.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns and answering questions to ensure a positive experience for guests.
- Promoted guest satisfaction by quickly addressing any concerns or complaints related to attraction operations or experiences.
- Participated in daily safety inspections, identifying potential hazards and reporting issues promptly to management.
HB Leisure Carnival Worker
HB LEISURE
Singapore
10.2022 - 09.2023
- Implemented crowd control measures as needed to maintain orderliness within the grounds during peak hours.
- Managed ticket booths, accurately collecting payments and distributing ride tickets to guests.
- Assisted in the setup and teardown of carnival attractions, ensuring timely event start and end times.
Education
Higher Nitec - Accounting
ITE College East
N Level
Temasek Secondary School
10.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Calm Under Pressure
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
HappyVibes
Happyvibes
04.2024 - Current
Gardens By The Bay Attraction Ops
Gardens By The Bay
10.2023 - 05.2024
HB Leisure Carnival Worker
HB LEISURE
10.2022 - 09.2023
Higher Nitec - Accounting
ITE College East
N Level
Temasek Secondary School