ANANDA KARTHIGAYEN PALANIAPPAN

* To ensure that the food and presentation quality is constantly maintained
* To assist the chefs in maintaining the highest standard of food quality with creativity and
consistency
* To control wastage and ensure efficiency in the kitchens
* To discuss with the Chef on suitable and new products which maybe of interest to our
customers
* To assign in detail, specific duties to all Trainee Chefs and Kitchen Helpers in their work
* To check on freshness and preparation of stocks, sauces and daily garnishes
* To perform weekly and daily ordering of ingredients in individual sections
* To assist Chefs in managing cost reports
* Develop and implement training programs and conduct training sessions
* Enforcement of hygiene regulations and upkeep of the kitchen cleanliness and hygiene
standard
* To attend any briefings with Head Chef and any other meetings assigned or deemed
necessary

• Enter data record according to Standard Operating Procedure
• Respond to queries for information and access relevant files via mailboxes
• Record all information and co-ordinate accurately into Cargo Wise 1 with country managers regarding entire shipping process, validation, quick booking and etc
• Update Actual Time Departure and Arrival for all air freight cargo
• Monitor transshipments of Estimated Time Departure and Estimated Time Arrival for all containers and shipments
• Control the sailing schedule activities of many containers and shipments for a single vessel
• Schedule activities such as container gate in and gate out at terminal, cargo handling and storage, and usage of port terminal facilities according to their laws and regulations
• To maximise resources, plan daily container and cargo reservations
• Requesting documents such as Masterbill, Housebill, Commercial Invoice, Packing List and etc to process the shipment for payment to accounts
• To gather and aggregate information on each shipment's containers, such as terminal operators, shipper, and consignee
• To track real performance for a specific amount of shipments and containers using the shared mailbox access provided for scheduling
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

• Co-ordinate and liaise with Senior Operations Manager and Managing Director
• To send our authority letters to respective bodies if necessary
• To liaise with suppliers, vendors, contractors for obtaining quotations as a documentary support for work orders
• Prepare and draft monthly meeting minutes and monitor all collections at sites are up to date
• To monitor Condo Master system up to date to keep all residents and owners posted
• Send reminder notices / legal letters to defaulters
• Prepare and generate monthly accounts and update debtor status report monthly, quarterly

• Handling customer face to face and solve their problems and inquiries as well
• Registering new postpaid and prepaid lines for locals and also foreigners
• Changing postpaid rate plans by upgrading and downgrading
• Registering for postpaid smart phone bundles by contractual and non-contractual term
• Managing payment transaction through many payment methods