Anand Narayanaswamy
Singapore
Summary
Versatile Business Analyst and Quality Assurance Lead with 13+ years of experience in ensuring software quality and bridging the gap between technical and business teams. Expert on business and system requirements, user acceptance testing, and end-user training. Proven track record of delivering high-quality products by integrating testing methodologies with business requirements across multiple domains (insurance, wealth management, payments).
Overview
14
14
years of professional experience
Work History
Business Analyst Cum Software Tester
GIC (via U3 Infotech)
05.2020 - Current
- Conducting requirements gathering sessions with users and product owners for various wealth management modules.
- Worked on master data module to improve data quality through single source of truth, preventing duplicates and enabling faster analysis
- Creating clear documentation and workflow for complex business requirements using UML diagrams, Figma, Visio and Jira with BDD Gherkins.
- Assisted users to perform UAT to ensure integration success.
- Detailed overview of ARES (SAP S4HANA) system with layout and navigation of system
- Understand SAP basics to operate new system and become familiar with "to-be* processes specific to their day-to-day tasks
- Plays a crucial role in aligning technology with business objectives, enhancing efficiency, productivity, and overall business performance, which helped in 40% reduction of duplicates in GIC
- Collaborating with and managing vendors effectively to drive accounting process implementation and UAT testing.
- Recommended software solutions, such as automated test tools or improved test processes, to meet business strategies.
- Directed Test plan, test strategy and test cases , establishing rapport with team members to facilitate effective communication and coordination.
- Used SQL to validate test results and recommend corrective actions.
- Analyzed quality management system metrics to identify trends, lead improvement projects, and prepare third-party inspections and audits.
- established as the key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Worked closely with users and product owners during the UAT phase. helping them with end-to-end business user testing .
- Part of an award winning product (Excellence Award for Enterprise Software) by Singapore Business Review.
Senior Test Engineer
Visa Inc, IVY Mobility ,DBS [combined]
02.2017 - 01.2020
- Handling the overall project by understanding business requirements and writing functional test cases.
- Executed test cases for functional, validation, end-to-end, and regression testing for mobile applications.
- Developed test summary reports for product management and stored them in Project Wiki pages.
- Owned project implementation and communication as QA lead and created the test plan, test scripting, and test approach.
- Created automation Test cases in Jbehave are executed through Selenium using the CI/CD pipeline.
- Handling the overall project by understanding business requirements directly from BA and getting it developed.
- Developed test code using Selenium Web Driver and test case requirements using JIRA and HP ALM for migrating an existing Mainframe system to open source.
- Defined automation coverage to cover entire BRD specs, achieving full coverage of all possible scenarios.
- Led Scrum meetings between developers, LOB, and other stakeholders.
- Assess process changes for remaining manual processes; liaise with compliance for approval.
- Owned project implementation and communication as the QA lead and created the test plan, test scripting, and test approach.
- Liaised with management to prioritize various change requests based on business needs, regulatory requirements, and IT bandwidth.
- Handled the offshore-onsite model and worked as a coordinator, conducting weekly meetings and getting deliverables completed on time.
Lead Project Analyst
Marsh & McLennan (via L&T Infotech)
02.2010 - 10.2016
- Collaborated with stakeholders to gather and analyze business requirements, translating them into comprehensive test plans and scenarios.
- Work with multiple cross-department stakeholders to manage and deliver solutions of company projects, including conducting of steering committee meetings, defining of project roles and responsibilities, tracking issues and managing project timelines and budgets
- Conducted root cause analysis for defects, working closely with development teams to drive efficient bug resolution.
- Partners with IT and other stakeholders in development of business requirements, solution design, testing and implementation for fixes, enhancements and projects
- Status reporting provides updates, highlighting risks, issues and concerns
- Perform user acceptance testing
- Facilitated cross-functional teams such as the business team, engineering team, and QA team across multiple countries to develop products/features.
- Validated IT solutions with engineering and architecture team to ensure specifications are understood and implemented correctly
- Elicit and document business requirements
- Participate in process review and suggests solutions for automation and transformation
- Facilitating negotiation of requirements amongst multiple stakeholders
- Prepare project documentation and manage delivery of solution
- Facilitate user acceptance tests, user training , pre- and post-implementation activities
- Provide regular progress and status updates to project stakeholders
- Measure and report Return of Investment ( ROI )
- Collaborate with Scoot Developers or third-party partners deliver solutions
Education
Bachelor of Engineering - Computer Science
Anna University
India10.2008
Skills
- Requirements Elicitation
- Agile Ceremony
- Stakeholder Collaboration
- Vendor Management
- Business Process Modeling
- Gap Analysis
- SDLC
- User Acceptance Testing (UAT)
- Requirements gathering and documentation
- Project management
- Team Lead (Offshore and Onshore)
- Jira,Visio,UML,Excel,Figma, SQL
- Cost-Benefit & Competitive Analysis
- Test Planning & Execution
- Test Automation (QTP, Selenium)
- Defect Tracking and Reporting
- Communication and presentation
- Collaboration and teamwork
- Time management and organization
Timeline
Business Analyst Cum Software Tester
GIC (via U3 Infotech)
05.2020 - Current
Senior Test Engineer
Visa Inc, IVY Mobility ,DBS [combined]
02.2017 - 01.2020
Lead Project Analyst
Marsh & McLennan (via L&T Infotech)
02.2010 - 10.2016
Bachelor of Engineering - Computer Science
Anna University
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