Anand Narayananswamy
Singapore
Summary
Versatile Business Analyst/Test Lead with 13+ years of experience in ensuring software quality and bridging the gap between technical and business teams. Led teams of 5-15 across technology, Expert on business and system requirements, user acceptance testing, and end-user training. Proven track record of delivering high-quality products by integrating testing methodologies with business requirements across multiple domains (Insurance, Wealth management, payments).
Overview
14
14
years of professional experience
Work History
Senior Business Analyst/Test Lead
GIC (via U3 Infotech)
05.2020 - Current
- Worked in Wealth Management Product Including modules like SPV, Bank Accounts, Investments, Instruments,Transactions,Valuation and Reporting
- Collaborated with stakeholders/Vendors to understand business needs and translate in to business requirements
- Creating clear documentation and workflow for complex business requirements using UML diagrams, Figma, Visio and Jira with BDD Gherkins.
- Elicit and document business requirements in to user stories and acceptance criteria
- Performed BDD testing in SIT and Assisted users to perform UAT testing to get business sign off
- Worked on master data module to improve data quality through single source of truth, preventing duplicates and enabling faster analysis
- Detailed overview of ARES (SAP S4HANA) system with layout and navigation of system
- Understand SAP basics to operate new system and become familiar with "to-be* processes specific to their day-to-day tasks
- Collaborating with and managing vendors effectively to drive accounting process implementation and UAT testing.
- Plays a crucial role in aligning technology with business objectives, enhancing efficiency, productivity, and overall business performance, which helped in 40% reduction of duplicates in GIC
- Recommended software solutions, such as automated test tools or improved test processes, to meet business strategies.
- Directed Test plan, test strategy and test cases , establishing rapport with team members to facilitate effective communication and coordination.
- Used SQL to validate test results and recommend corrective actions.
- Analyzed quality management system metrics to identify trends, lead improvement projects, and prepare third-party inspections and audits.
- Established as the key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Part of an award-winning product (Excellence Award for Enterprise Software) by Singapore Business Review.
Senior Test Engineer
Visa Inc, IVY Mobility ,DBS [combined]
02.2017 - 01.2020
- Handling overall project by understanding business requirements and writing functional test cases.
- Executed test cases for functional, validation, end-to-end, and regression testing for mobile applications.
- Developed test summary reports for product management and stored them in Project Wiki pages.
- Owned project implementation and communication as QA lead and created test plan, test scripting, and test approach.
- Created automation Test cases in Jbehave are executed through Selenium using CI/CD pipeline.
- Handling overall project by understanding business requirements directly from BA and getting it developed.
- Developed test code using Selenium Web Driver and test case requirements using JIRA and HP ALM for migrating an existing Mainframe system to open source.
- Defined automation coverage to cover entire BRD specs, achieving full coverage of all possible scenarios.
- Assess process changes for remaining manual processes; liaise with compliance for approval.
- Owned project implementation and communication as QA lead and created test plan, test scripting, and test approach.
- Liaised with management to prioritize various change requests based on business needs, regulatory requirements, and IT bandwidth.
- Handled offshore-onsite model and worked as a coordinator, conducting weekly meetings and getting deliverables completed on time.
Project Team Lead
Marsh & McLennan (via L&T Infotech)
02.2010 - 10.2016
- Worked in Insurance Policy Admin system Including modules like Rate Engine,Transaction,Payments,Invoice and Reporting
- Provided Business analysis and Project management support to different stakeholders (P&C P&F and Life Insurance)
- Collaborated with stakeholders to gather and analyze business requirements, translating technical specification, Create user stories and scenarios
- Facilitating negotiation of requirements amongst multiple stakeholders
- Worked with multiple cross-department stakeholders to manage and deliver solutions of company projects, including conducting of steering committee meetings, defining of project roles and responsibilities, tracking issues and managing project timelines and budgets
- Partners with IT and other stakeholders in development of business requirements, solution design, testing and implementation for fixes, enhancements and projects
- Validated IT solutions with engineering and architecture team to ensure specifications are understood and implemented correctly
- Facilitated cross-functional teams such as business team, engineering team, and QA team across multiple countries to develop products/features.
- Perform testing in SIT/UAT and collaborated with Stakeholder for business Sign off
- Participated in process review and suggests solutions for automation and transformation
- Prepare project documentation, release notes and manage delivery of solution
- Facilitate user acceptance tests, user training , pre- and post-implementation activities
- Status reporting providing updates, highlighting risks, issues and concerns
- Provide regular progress and status updates to project stakeholders
- Conducted root cause analysis for production defects and worked with development team to drive efficient bug resolution
- Measure and report Return of Investment ( ROI )
- Collaborate with Scoot Developers or third-party partners deliver solutions
- Handled offshore-onsite model and worked as a Lead, conducting weekly meetings and getting deliverables completed on time.
Education
Certified Scrum Master
Bachelor of Engineering - Computer Science
Anna University
10.2008
Skills
- Requirements Elicitation
- Agile Ceremony
- Stakeholder Collaboration
- Business Process Modeling and Analysis
- Gap Analysis
- SDLC
- Requirements gathering and documentation
- Jira,Visio,Figma,Microsoft 365 and PL/SQL
- Business Acumen
- Vendor Management
- Team Lead (Offshore and Onshore)
- User Acceptance Testing (UAT)
- Production Support
- Defect Tracking and Reporting
Timeline
Senior Business Analyst/Test Lead
GIC (via U3 Infotech)
05.2020 - Current
Senior Test Engineer
Visa Inc, IVY Mobility ,DBS [combined]
02.2017 - 01.2020
Project Team Lead
Marsh & McLennan (via L&T Infotech)
02.2010 - 10.2016
Certified Scrum Master
Bachelor of Engineering - Computer Science
Anna University
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